Principal Site Reliability Engineer - Oracle Health

Oracle; United States; Remote; USD 85,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off

Paid parental leave

Athletic and wellness programs

Job summary

Oracle Health US is seeking a Principal Site Reliability Engineer to strengthen the reliability of healthcare technology in a multi-tenant environment. You will investigate incidents, lead on-call efforts, and build automation to improve monitoring and recovery.

This hands-on role requires deep expertise in Python, Kubernetes, cloud tech, and AI-powered tooling. You’ll drive RCA, implement preventive measures, and collaborate across teams to keep services healthy and scalable.

Qualifications

• Experience with incident response and root cause analysis (RCA).
• Proficiency with Kubernetes, Python and cloud technologies.
• Ability to design and implement automation for monitoring and remediation.

Responsibilities

• Troubleshoot and resolve incidents across services and infrastructure.
• Participate in on-call rotations and incident response.
• Develop automation tools and scripts using AIOps techniques.
• Perform post-incident reviews and root-cause analyses to prevent recurrence.
• Provide health and performance reporting and trend analysis.

Skills

Kubernetes

Python

Scripting languages

IaC Tools

Tools

Public Cloud

Databases

Job description

Job Identification: 349868

Job Category: Product and Research

Posting Date: 11/06/2026, 06:23 PM

Role: Individual Contributor

Job Type: Regular Employee

Does this position require a security clearance? No

Years: 6 to 10+ years

Additional Info: Visa / work permit sponsorship is not available for this position

Applicants are required to read, write, and speak the following languages: English

Principal Site Reliability Engineer – Oracle Health US

Strengthen the Reliability of Technology That Powers Healthcare

Oracle Health is advancing healthcare through reliable, scalable technology that healthcare organizations depend on every day. We are seeking a Site Reliability Engineer to join our team supporting services and infrastructure for a diverse group of customers in a multi-tenant environment. Our team works together to keep services healthy, respond to complex incidents, and turn operational insights into lasting improvements.

This is a hands‑on engineering role focused on troubleshooting, automation, and service reliability. You will investigate issues across interconnected services, participate in on‑call support, and build tools that improve monitoring, accelerate recovery, and prevent recurring incidents. You will also explore AI‑powered automation and AIOps to help the team anticipate issues and strengthen operations.

We are looking for engineers who thrive in complex technical environments, bring strong problem‑solving skills, and take ownership from incident response through root cause analysis and prevention. If you enjoy collaborating across teams and using Python, Java, SQL, shell scripting, Kubernetes, databases, and public cloud technologies to solve meaningful challenges, join us in supporting the technology behind healthcare.

Leverages advanced knowledge to perform incident triage, response, root cause analysis. Identifies and recommends opportunities for automation and develop automation. Communicates comprehensive information about services and proactively anticipates and articulates the potential impact of changes. Provides comprehensive support for technology and documents incidents. Conducts experiments with AI based tools like codex and others and develops and maintains advanced knowledge of AIOps trends.

This is a full time remote role working for Oracle in the US. This position does not offer sponsorship and candidates must be US Citizens for consideration

Responsibilities

Key Responsibilities

• Troubleshooting and Resolution:
  • Provides operational support for technology, incidents and issues arising within Oracle Healthcare services and Infrastructure.
  • Drives and actively participates in on‑call shifts to address issues.
  • Executes the resolution of technical issues spanning multiple services, applying advanced investigation and debugging techniques to achieve SLAs for incident response, mitigation, and resolution.
  • Documents incidents according to reporting methods and performs root cause analyses, capturing essential information for analysis and future reference.
  • Performs post‑mortem procedures to prevent incident reoccurrence.
• Automation:
  • Identifies and implement opportunities for automation
  • Develops and implements design, automation tools, or scripts to provide solutions, gather metrics, monitor, analyze, mitigate, or remediate issues/defects using AIOps
  • Conducts testing on moderately complex automations to ensure they perform tasks correctly and produce expected results.
• Incident and Service Lifecycle Management:
  • Exercises judgment when performing data collection, triage, technical analysis, and redirection to maintain and optimize operations and infrastructure reliability.
  • Takes proactive steps to monitor services, maintain up‑to‑date knowledge of their performance, and document their condition.
  • Leverages advanced knowledge to perform incident response, root cause analyses.
  • Provides comprehensive health and performance reporting and takes appropriate actions based on trends in data.
• Innovation and Improvement:
  • Conducts experiments and evaluations of cutting‑edge tools and technologies to build proactive monitoring tools and automations using AI tools like Codex, AIOps etc.

Core Responsibilities

• Problem Solving:
  • Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies.
• Collaboration & Partnership:
  • Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs.
• Continuous Learning:
  • Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest AI industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.
• Continuous Improvement:
  • Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.
• Performance and Development:
  • Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.

Qualifications

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and Benefit Information

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $84,900 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Required Skills

• Infrastructure as Code (IaC) Tools
• Kubernetes
• Python
• Scripting Languages
• Ticket Management

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.