Principal, Quality Systems & Communication

SiriusXM; Farmington Hills (MI); On-site; USD 140,000 - 180,000; Full time

Job summary

SiriusXM is seeking a Principal, Quality Systems & Communication to lead the transition from design to production, manage product validation and compliance, and drive continuous improvement. The role requires strong leadership, attention to detail, and the ability to coordinate across departments to ensure quality and timely delivery.

Responsibilities include defining testing specifications, reviewing change orders, auditing manufacturers, and guiding CAPA programs with suppliers.

Qualifications

• Bachelor’s degree in engineering or related field.
• 10+ years of proven experience in quality systems and communication.
• Strong analytical skills and attention to detail.
• Excellent communication and leadership abilities.
• Ability to work collaboratively with cross-functional teams and suppliers.
• Must have legal right to work in the U.S.

Responsibilities

• Ensure smooth transition from design to production with proper documentation.
• Define validation specifications and review ECOs and SCRs in Arena Systems.
• Conduct PPAP reviews with stakeholders prior to approval.
• Update quality manuals and conduct contract manufacturer audits.
• Address manufacturing issues and escalations to protect delivery and satisfaction.
• Lead quality reviews and drive CAPA with measurable progress.
• Document release processes and prepare for audits and inspections.

Education

Bachelor's Degree in Engineering or related field

Tools

Arena Systems

Job description

Who We Are

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

Who We Are

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How You’ll Make An Impact

The Principal, Quality Systems & Communication is responsible for ensuring the smooth transition from design to production, managing product validation and compliance, overseeing quality management and audits, resolving issues, and facilitating effective communication across departments. This role requires strong leadership, attention to detail, and the ability to drive continuous improvement initiatives.

What You’ll Do

• Process Ownership and Transition: Ensure smooth and quality-driven transition from design to production. Verify design validation and completeness of necessary documentation, including drawings, testing protocols, and specifications.
• Product Validation and Compliance: Define SiriusXM's Module Testing/Validation Specifications in line with AECQ-104 and establish clear criteria for product validation (PVPNR). Review and approve Supplier Change Requests (SCRs) and Engineering Change Orders (ECOs) in Arena Systems. Conduct PPAP reviews with all stakeholders prior to approval.
• Quality Management and Audits: Update the Manufacturing Quality Manual to incorporate missing internal and external process flows. Conduct quality audits of contract manufacturers, covering both process and product audits as needed. Ensure adherence to defined manufacturing processes and compliance with ISO or automotive standards such as IATF 16949.
• Issue Resolution and Escalations: Manage and address manufacturing issues related to abnormal factory fallouts and ABC/WABC server failures. Handle escalations promptly, especially when quality issues threaten OEM Module delivery and/or customer satisfaction. Respond to incoming questions from Tier 1s and OEMs regarding Module Quality.
• Collaboration and Communication: Interface with Supply Chain, Conditional Access, and other IT groups as necessary to address production line interruptions, Re-FA, module timer resets, etc. Act as the primary interface for Tier 1 radio manufacturers and OEM car manufacturers during quality issues. Lead discussions during quality reviews, proactively addressing concerns, and ensuring customers receive regular updates on defect resolution progress.
• Continuous Improvement and CAPA: Develop and implement CAPA strategies in collaboration with internal departments and contract manufacturers. Track CAPA progress and effectiveness through measurable metrics.
• Documentation and Compliance: Work closely with internal teams to standardize and document product release processes. Maintain all records in compliance with customer-specific and regulatory standards. Ensure the organization is always prepared for customer audits and third-party inspections. Partner with sourcing and engineering teams to evaluate new suppliers for quality compliance.
• Audit Arena System Records to ensure compliance with required documentation prior to approving a supplier or component for use in SiriusXM’s Module BOMs.

What You’ll Need

• Bachelor's Degree Engineering, Quality Management, or a related field.
• 10+ years of proven experience in quality systems and communication, preferably in a manufacturing environment.
• Strong analytical skills and attention to detail.
• Excellent communication and leadership abilities.
• Ability to work collaboratively with cross-functional teams and suppliers.
• Self-starter mentality that thrives in cross-functional environments and consistently delivers results through influence rather than authority.
• Excellent verbal and written communication skills, including the ability to confidently present to executive audiences.
• Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

R-2026-03-68