Principal QA Engineer: Enterprise Testing & Automation Lead

markelcorp; Richmond (VA); On-site; USD 109,000 - 227,000; Full time

Job summary

Markel Group seeks a Principal QA Engineer to shape enterprise testing strategy and governance across a multi-workstream portfolio in the Insurance domain. You will design scalable automation, mentor a distributed QA team, and ensure high-quality delivery aligned with regulatory requirements.

The role combines hands-on automation with leadership, requiring the ability to manage multiple initiatives and adapt to evolving release schedules.

Qualifications

• Minimum 8 years of experience in quality assurance/testing.
• Direct experience testing insurance systems (PolicyCenter, Guidewire, claims, or billing platforms strongly preferred)
• Demonstrated proficiency in automation, including the ability to independently develop and maintain code (Playwright, Selenium, API testing tools)
• Proven track record of collaborating with distributed teams across onsite and offshore locations
• Superior written and verbal communication skills, with the ability to adapt technical detail to the intended audience, from engineering staff to executive leadership
• Demonstrated success managing multiple parallel workstreams under time-sensitive conditions

Responsibilities

• Own end-to-end and system integration test strategy for one or more insurance value streams (Policy, Claims, Billing, Data etc.)
• Design, develop, and maintain scalable automation frameworks (Playwright, Postman) integrated within CI/CD pipelines
• Provide oversight to a distributed team of onsite and offshore QA engineers, establishing standards for test design, defect management, and reporting
• Translate business and regulatory requirements into testable scenarios for insurance systems (policy administration, claims, billing platforms)
• Conduct root-cause analysis of defect leakage, production incidents, and data or reporting discrepancies
• Evaluate and pilot emerging tools and methodologies (e.g., AI-assisted testing, low-code automation) to drive continuous improvement in efficiency
• Manage multiple concurrent projects, adjusting priorities in response to evolving release schedules and business requirements

Skills

Automation

QA testing

Cross-team collaboration

Mentoring

Tools

Playwright

Selenium

API testing tools

Job description

Markel Group seeks a Principal QA Engineer to shape enterprise testing strategy and governance across a multi-workstream portfolio in the Insurance domain. You will design scalable automation, mentor a distributed QA team, and ensure high-quality delivery aligned with regulatory requirements.

The role combines hands-on automation with leadership, requiring the ability to manage multiple initiatives and adapt to evolving release schedules.