Principal Product Manager, Software

BOSTON TRUST WALDEN COMPANY; Scottsdale (AZ); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Emotional & Mental Wellness support

Snacks in the office

Job summary

A leading technology company in Scottsdale is seeking an experienced Principal Product Manager to drive the strategy and execution for innovative software products. You will define the product vision and ensure the successful launch of solutions that delight users and contribute to business growth. Ideal candidates have over 10 years of experience in product management, a strong technical foundation, and deep customer empathy. This role supports a hybrid work model with a focus on in-person collaboration.

Qualifications

• 10+ years of product management experience, specifically in software, SaaS, or platform products.
• Proven success in building and scaling complex software products.
• Comfortable discussing system architecture and APIs with engineering teams.

Responsibilities

• Define and evolve the product vision and strategy.
• Gather insights to shape product decisions and ensure market fit.
• Partner with teams to deliver scalable, reliable, and modern software solutions.

Skills

Product management experience

Technical knowledge

Customer empathy

Data-driven prioritization

Stakeholder alignment

Education

Bachelor’s degree in computer science or engineering

Job description

Overview

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a seasoned Principal Product Manager to lead strategy and execution for innovative software products. This role is responsible for defining product vision, driving roadmap execution, and ensuring the successful launch and scaling of high-impact software solutions. The ideal candidate has a strong technical foundation, deep customer empathy, and a proven track record of delivering software platforms or applications that delight users and drive business growth.

What You’ll Do

Location: This role is based out of our Boston, MA Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

• Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration.
• Gather insights from customers, partners, and industry trends to shape product decisions and ensure market fit.
• Partner with engineering, design, QA, data science, and operations to deliver scalable, reliable, and modern software solutions.
• Ensure solutions deliver seamless user experiences, strong performance, security, and compliance across platforms.
• Validate product concepts, refine requirements, and ensure solutions address real-world workflows and business goals.
• Establish KPIs around adoption, retention, reliability, and customer satisfaction, and use data to guide prioritization.
• Collaborate with sales, marketing, and customer success teams to launch products, onboard users, and drive long-term adoption.
• Ensure your product integrates effectively with broader platforms, APIs, and third-party applications to deliver end-to-end value.

What You Bring

• 10+ years of product management experience, with a focus on software, SaaS, or platform products.
• Bachelor’s degree in computer science, engineering, or related field (or equivalent practical experience).
• Proven success in building, launching, and scaling complex software products across enterprise or consumer markets.
• Comfortable discussing system architecture, APIs, and technical trade-offs with engineering teams.
• Skilled at working with iterative development, product discovery, and data-driven prioritization.
• Exceptional empathy and ability to translate user insights into product strategy.
• Skilled at aligning stakeholders across levels, from executives to technical teams.
• Demonstrated ability to drive adoption strategies, pricing, and product growth in competitive markets.
• Willingness to travel (up to ~20%) for customer engagement, user research, and cross-functional collaboration.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Axon’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to VECRA, we request this information to measure the effectiveness of outreach and positive recruitment efforts. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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