Principal Product Manager, Platform - Prague, Czechia

Outreach; Seattle (WA); Hybrid; USD 95,000 - 142,000; Full time

Benefits offered by this job

Flexible time off

5 weeks vacation

RSU program

Private medical care

Life insurance

Pension plan

Diversity programs

Employee referrals

Job summary

Outreach is seeking a Principal Product Manager for the Core Platform team to shape the multi-year strategy for real-time data, extensibility, and developer platform capabilities.

You will partner with engineering, UX, marketing, and other product lines to balance delivery with long-term technical vision, including system design discussions and API specifications.

Qualifications

• 10+ years of product management experience, with at least 5 years owning developer-facing or platform products.
• Deep technical fluency: architecture diagrams, distributed systems trade-offs, microservices, event-driven design, streaming, API design.
• Experience shipping high-throughput SaaS platforms for enterprise customers.
• Proven ability to define product strategy for shared platform capabilities.
• Excellent written and verbal communication; can present to executives, engineers, and customers.

Responsibilities

• Own the product strategy and multi-year roadmap for Core Platform pillars.
• Partner with engineering leaders to define scalable architectures for massive scale.
• Translate constraints into clear PRDs, roadmaps, and key results.
• Define platform SLAs, metrics, and health dashboards.
• Drive cross-functional alignment across product, marketing, sales, and services.
• Stay current on AI infrastructure, real-time systems, distributed data processing.
• Represent Outreach at industry events and strategic customer discussions.

Skills

Product management

Technical fluency

Strategic planning

Cross-functional leadership

Architectural thinking

Communication

API design

Distributed systems

Tools

REST

gRPC

Kafka/Kinesis

APIs

Job description

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

We'reat an exciting inflection point: scaling an extremely sophisticated, high-throughput platform that powers millions of seller actions daily while rapidly expanding ouragentic AI capabilities, real-time intelligence layer, and foundational platform services.

The Core Platform team owns the foundational systems that everything else at Outreach dependsondataplatform, event & workflow engines, identity & access, API & integration architecture, real-time processing infrastructure, and developerplatform. We enable product velocity across the entire organization whilemaintainingenterprise-grade reliability, security, scalability, and extensibility.

The Role

As a Principal Product Manager on the Core Platform team, you will define and drive the multi-year strategy and roadmap for critical shared platform capabilities—particularly in the areasreal-time data & event processing, extensibility, anddeveloper platform.

You will partner extremely closely with engineering leaders,UX designers,marketing, and multiple product lines to make architectural choices that balance immediate delivery needs with long-term technical vision. This is a deeply technical product role—expect to spendsignificant timeonsystem design discussions, API specs, data models,andperformance.

Location

While we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.

This is a full-time, permanent role, not eligible for contractors and for work from other countries.

NOTE:

The offer is contingent upon successfully passing the background screening process.

Your Daily Adventures Will Include

• Own the product strategy and multi-year roadmap for one or more pillars of the Core Platform (examples: extensibility, real-time events, and developer platform)
• Partner deeply with engineering (Staff/Principal engineers) to define scalable, evolvable architectures that supportmassive scale and complexity
• Translate complex technical constraints and opportunities into clear product requirements,roadmapprioritization, andkey results
• Define andmaintainplatform SLAs, success metrics, and health dashboards that matter tocustomers
• Drive cross-functional alignment—work withother product leaders, marketing, sales, professional servicesto understand needs and sequence platform investments
• Stay current on emerging technologies inAI infrastructure, real-time systems, distributed data processing, and enterprise SaaS platform design
• Represent Outreach at industry events and with strategic customers when discussing platform architecture and AI capabilities

Our Vision of You

• 10+ years of product management experience, withat least 5 yearsowning developer-facing, infrastructure, or platform products (examples: API platforms, data platforms, workflow engines, AI/ML platforms, observability platforms)
• Deep technical fluency— ability to read architecture diagrams, understand distributed systems trade-offs (consistency vs availability, eventual vs strong consistency), speak fluently about microservices, event-driven architecture, streaming (Kafka/Kinesis/etc), API design (REST +gRPC), and scaling patterns
• Prior experience shipping and scaling high-throughput SaaS platforms serving enterprise customers
• Demonstrated success defining product strategy for shared platform capabilities that serve multiple product lines / internal customers
• Excellent written and verbal communication — you can write crisp PRDs, and one-pagers, and present complex technical topics to executives, engineers, and customers alike

Preferred Qualifications

• Prior AI / ML experience—RAG Infrastructure, MCP orchestration, Knowledge fine tuning
• Previouswork on developer platforms, extensibility frameworks, low-code/no-code tools, or integration platforms
• Background in revenue/sales tech, CRM-adjacent platforms, or go-to-market tooling

Why You’ll Love It Here

• Amazing working space with a running track on its roof
• Flexible time off, 5 weeks of vacation, and 5 annual sick days
• 4% employer supplemental pension monthly contribution
• Private medical care for employee and spouse with Program Health Plus
• Life insurance at 2x annual salary
• 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
• 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
• Opportunity to be part of company success via the RSU program
• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
• Employee referral bonuses to encourage the addition of great new people to the team
• Fun company and team outings because we play just as hard as we work

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.