Principal Product Manager, Forward Deployment

RELX Inc. Company; Raleigh (NC); Hybrid; USD 118,000 - 220,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Principal Product Manager, Forward Deployment, to own platform services that scale across regions and customers. You will translate customer insights into reusable capabilities, partnering with white-glove and client teams to accelerate deployment, customization, and global consistency.

This hands-on, technically deep role demands strategic leadership, cross-functional influence, and a strong AI/automation background to drive measurable reuse and

Qualifications

• 10+ years of Product Management experience, customer-facing / outbound, with real technical depth.

Responsibilities

• Define and drive platform capabilities that enable multiple products, regions, and customer segments.
• Identify opportunities to transform market-specific functionality into reusable, scalable platform services.
• Develop strategic frameworks that improve speed-to-market while maintaining a consistent customer experience globally.
• Champion platform-first thinking across product and engineering organizations.
• Engage directly with customers, strategic accounts, field organizations, implementation / white-glove teams, and market leaders to identify emerging workflow challenges and opportunities.
• Translate customer-specific requirements into scalable platform investments and validate product concepts through direct market engagement.
• Identify opportunities to apply generative AI, agentic systems, automation, retrieval technologies, and workflow orchestration to solve meaningful customer problems.
• Set the value metrics for reuse and stickiness, and own the outcomes.

Skills

Product management

Customer-facing

Technical depth

Leadership

AI/Gen AI knowledge

Education

Masters degree in Computer Science or Engineering

Job description

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

About the Role

As Principal Product Manager, Forward Deployment, you own the platform layer beneath our applications — the reusable services, configurability, and deployment patterns that let a capability built once extend cleanly across regions and customers. You'll work at the hip with our white-glove and customer-facing teams to understand how customers adopt and customize Protégé, then translate those insights into platform investments that make deployment faster, stickier, and more repeatable: a team in one region extending capabilities into another, or a customer configuring the product to fit their own end-to-end workflows. This is a hands‑on, technically deep role — you'll shape how the platform is built and define what becomes common, shared capability versus what stays local (data sovereignty, content supply, language). You'll set the value metrics for reuse and stickiness and own the outcomes.

Responsibilities

• Define and drive platform capabilities that enable multiple products, regions, and customer segments.
• Identify opportunities to transform market-specific functionality into reusable, scalable platform services.
• Develop strategic frameworks that improve speed-to-market while maintaining a consistent customer experience globally.
• Champion platform-first thinking across product and engineering organizations.
• Engage directly with customers, strategic accounts, field organizations, implementation / white-glove teams, and market leaders to identify emerging workflow challenges and opportunities.
• Translate customer-specific requirements into scalable platform investments and validate product concepts through direct market engagement.
• Identify opportunities to apply generative AI, agentic systems, automation, retrieval technologies, and workflow orchestration to solve meaningful customer problems.
• Set the value metrics for reuse and stickiness, and own the outcomes.

Requirements

• 10+ years of Product Management experience, customer-facing / outbound, with real technical depth (not surface-level only).
• Masters degree in Computer Science or an Engineering discipline strongly preferred, but not essential.
• Strong product leadership with the ability to influence across complex organizations globally.
• Experience defining and executing platform strategy across multiple products, regions, or customer segments.
• Ability to engage directly with customers and translate customer needs into scalable solutions.
• Deep, hands‑on understanding of AI-powered products — generative AI, agents, retrieval/RAG, automation, and workflow orchestration — with the technical fluency to make real architectural and design tradeoffs.
• Strong commercial acumen with the ability to identify growth, monetization, and market expansion opportunities.
• Data-driven approach to decision-making and product investment prioritization.
• Comfort operating in ambiguous environments with shifting goalposts, balancing experimentation with execution.
• Excellent collaboration and stakeholder management skills across cross-functional teams.

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision‑making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

U.S. National Base Pay Range

U.S. National Base Pay Range: $118,300 - $219,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in New York City, the base pay range is $142,000 - $263,800.

This job is eligible for an annual incentive bonus.

We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

LexisNexis Legal & Professional is a leading global provider of legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making and outcomes, and advance the rule of law around the world.

We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.Our teams are combining unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work and to advance what’s possible in the world by strengthening the rule of law.