Principal Product Manager - AI Platform

Confidential; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

Circle is seeking a deeply technical and visionary Principal Product Manager to lead the strategy and end-to-end delivery of an AI-native platform. This role will transform internal products and tools into a unified, scalable platform across Circle's internal systems and data services.

You will oversee the design and development of internal tools and data systems, partnering with engineering leads to translate complex capabilities into scalable outcomes that unlock new forms of customer value.

Qualifications

• 10+ years of deeply technical product experience building platforms in scaled companies.
• Experience leading programs for Fintech or crypto businesses.

Responsibilities

• Define and champion a long-term vision for the AI Platform aligned with enterprise acceleration and data democratization.
• Own end-to-end product definition and lifecycle for the AI Platform with a prioritized roadmap of core services and developer tools.
• Partner with engineering, data, and AI/ML teams to platformize internal products delivering modular services and APIs.
• Engage in architectural discussions on model evaluations, system design, and AI capabilities feasibility to ensure scalability, reliability, and security.
• Operationalize automated evaluation and safety framework with dashboards on usage, quality, cost, and latency.
• Deploy AI-driven compliance automation to reduce analyst time and application submission time.
• Identify business opportunities, gaps, bottlenecks, and inefficiencies impacting risk and compliance platform efforts.
• Collaborate with stakeholders to define product scope, gather insights, and write detailed requirements for scalable AI use cases.
• Be the primary advocate for platform customers including internal developers, data scientists, and business operators.
• Define key metrics for platform success (velocity, efficiency, tooling adoption, AI output quality and safety).
• Drive alignment on AI strategy across Product, Engineering, Design, Legal, Compliance, and Go-to-Market, and communicate progress to all levels.

Job description

About the Role

Circle is seeking a deeply technical and visionary Principal Product Manager to lead the strategy and end-to-end delivery of an AI-native platform. This role is pivotal in transforming our internal products & tools into a unified, composable platform that connects and scales seamlessly across all of Circle's internal systems and data services. You will oversee the design and development of various internal tools & data systems and partner with engineering leads to translate complex technical capabilities into a cohesive platform that accelerates our enterprise and unlocks new forms of customer value.

We are seeking someone with a demonstrated history of successfully launching several user facing products and internal tools, owning and managing large, complex program areas and engaging with cross-functional teams, and numerous stakeholders, directly and through influence. This role demands an entrepreneurial product thinker who thrives in complexity, has a deep technical understanding, and can translate ambitious ideas into scalable product outcomes.

Key Responsibilities

Define and champion a compelling long-term vision for the AI Platform, aligning the roadmap with Circle's strategic goals of enterprise acceleration, data democratization, and pioneering new agentic systems.

Own the end-to-end product definition and lifecycle for the AI Platform. Translate strategic objectives into a prioritized roadmap of core services, frameworks, and developer tools.

Partner with engineering, data, and AI/ML teams to platformize internal products, delivering modular services, APIs, and infrastructure that scale with the business.

Partner with the AI engineering team and engage in technical discussions on architectural decisions, model evaluations, system design, and the feasibility of new AI capabilities to ensure the platform is scalable, reliable, and secure.

Operationalize an automated evaluation & safety framework that achieves high prompt-test coverage and surfaces unified usage, quality, cost, and latency dashboards.

Deploy AI-driven compliance automation that lowers analyst total-handling-time and application submission time.

Proactively identify business opportunities across the company, process gaps, roadblocks, bottlenecks, and inefficiencies that will negatively impact risk and compliance platform efforts and mitigate them.

Partner with all key stakeholders to define the product scope, develop insights and author detailed product requirements to deliver features and functionality to scale Circle's AI use cases.

Act as the primary advocate for the platform's customers, including internal developers, data scientists, business operators, and future external partners.

Define and own the key metrics for platform success, including developer velocity, operational efficiency gains, tooling adoption, and the quality/safety of AI outputs.

Drive alignment on the AI strategy across Product, Engineering, Design, Legal, Compliance, and Go-to-Market teams. Communicate the platform's vision, progress, and results to stakeholders at all levels, from individual engineers to the executive team.

Requirements

A 10+ years of deeply technical product experience building platforms in scaled companies, including leading programs for Fintech or crypto businesses.

Bonus Skills

• You are a creative product mind, an avid problem solver and a highly collaborative team member.


• You are a self-starter and fast-moving when it comes to putting plans into motion - you don't need to work from a script.


• You have mentored other product managers in the past. You have demonstrated experience influencing partners and executives in order to achieve results.


• Highly quantitative, analytical, and business minded with a data-driven approach to decision making.


• Executive presence with an ability to influence and work hands-on with other cross-functional team leaders, such as lawyers, engineers, product managers, data analysts, operations analysts in improving compliance processes and systems.


• Build deep relationships and create strategic alliances to establish trust with key stakeholders across legal, risk, compliance, engineering, product etc. to accelerate delivery of risk and compliance initiatives.


• Experience leading diverse teams in a complex, matrixed organization.


• Deep experience and knowledge of traditional money laundering and terrorist financing typologies.