Principal Product Manager, AI Experiences

AIToolboard; United States; On-site; USD 150,000 - 230,000; Full time

Job summary

Warner Bros. Discovery seeks a Principal Product Manager to shape and deliver AI-powered user experiences across CNN’s digital platforms.

You will drive vision, strategy, and roadmap for AI features that enhance content discovery, personalization, and engagement, working with editorial, engineering, data science, and legal teams. The role emphasizes responsible AI practices, transparency, and editorial alignment, with an emphasis on transforming how audiences interact with CNN content in a

Qualifications

• 15+ years in product management with a track record of launching consumer-facing products.
• 3+ years working with AI/ML technologies, including LLMs, recommender systems, or generative interfaces.
• Strong understanding of AI fundamentals and ability to partner with data scientists.

Responsibilities

• Develop and articulate a bold, user-centered AI product vision for CNN’s digital experience.
• Own the roadmap for AI-driven features touching the user, such as smart recaps, dynamic homepages, and personalized feeds.

Skills

Product management

AI/ML experience

Cross-functional collaboration

Editorial instincts

Communication

Regulated environment experience

Job description

Warner Bros. Discovery Washington, US

Full-time

About the Role

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!Your New Role...We are looking for a Principal Product Manager to lead the development of user-facing AI experiences across CNN’s digital platforms. This is a senior, high-impact individual contributor role, responsible for shaping and executing the vision for how AI enhances how users engage with CNN content—whether through summarization, personalization, conversational interfaces, or intelligent discovery. This is not a “back-end AI” product role. It’s about reinventing the user experience through AI. You’ll play a key role in shaping CNN’s identity as an AI-era news platform, ensuring that our innovations serve both audience needs and editorial values.The ideal candidate will combine strong product strategy skills, deep technical fluency in AI technologies (especially LLMs and recommender systems), and sharp editorial instincts. You’ll collaborate closely with engineering, design, editorial, data science, and legal teams to deliver experiences that are useful, trusted, and distinctly CNN.Your Role Accountabilities...Develop and articulate a bold, user-centered product vision for how AI can enhance CNN’s digital experience, from content discovery to comprehension to personalization.
Own the roadmap for AI-driven features that directly touch the user—examples may include smart recaps, dynamic homepages, personalized video feeds, conversational news agents, and generative explainers.
Collaborate across functions, serving as a connective thread between editorial partners, design, engineering, AI research, growth, and legal teams.
Translate abstract technical possibilities into clear, actionable product requirements that balance innovation, risk, feasibility, and user value.
Establish clear success metrics and experimentation frameworks to evaluate the impact of AI-driven experiences on engagement, satisfaction, and trust.
Serve as a thought leader on responsible AI practices in journalism—helping to define what transparency, bias mitigation, and human-in-the-loop editorial oversight mean at CNN.Qualifications & Experience...

• 15+ years in product management with a proven track record of launching innovative consumer-facing products.
• 3+ years working with AI/ML technologies, including experience with large language models, recommendation systems, or generative interfaces.
• Strong understanding of AI fundamentals and their application in product experiences; comfort partnering with technical leads and data scientists.
• Demonstrated ability to lead through influence in a highly cross-functional environment.
• Exceptional communication skills, especially in translating technical complexity into stakeholder-aligned narratives.
• Deep empathy for news consumers and a sharp editorial sense; passion for making news more accessible, relevant, and impactful.
• Experience working in a mission-driven or regulated environment (media, health, education, etc.) is a strong plus.

How We Get Things Done…This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBDWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected v