Principal Product Manager

Nava; United States; Remote; USD 154,000 - 174,000; Full time

Benefits offered by this job

Health coverage—medical, dental, and視

401(k) match

Remote‑first environment

Vacation & holidays

Annual bonus

Parental leave

Wellness program

LinkedIn Learning access

Referral bonus

Commuter benefits

Employee Assistance Program

Job summary

Nava, a public benefit consultancy, seeks a Senior Product Manager to drive our government digital services. You’ll partner with government partners and Nava’s engineering, design, and business teams to create simple, usable experiences for millions of Americans.

You’ll define vision and measures of success, prioritize features, and guide cross‑functional teams from discovery through delivery, while aligning with contract obligations.

Qualifications

• 10+ years of product management for cross-functional teams.
• Bachelor's degree or equivalent experience required.
• Experience shipping consumer web applications and defining product strategy.
• Excellent written and verbal communication with stakeholder buy-in.

Responsibilities

• Define vision, goals, and success metrics for managed products.
• Collaborate with designers, analysts, and tech leads to translate research into requirements.
• Prioritize projects, features, user stories, and business metrics.
• Lead cross-functional teams to plan and ship initiatives.
• Socialize and iterate on product initiatives with government partners and contractors.
• Prioritize roadmaps with project management and inbound work.
• Represent Nava's outcome- and user-centric approach in discovery meetings.
• Understand end users and government partners' needs and translate data into action.
• Make tactical decisions to improve design and stakeholder buy-in.

Skills

10+ years PM leadership

Cross-functional collaboration

Strong communication

Product planning & buy-in

Decision making under ambiguity

Market research synthesis

Action-oriented

User-centric mindset

Education

Bachelor's degree or equivalent

Job description

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.

As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.

Please note: the level of the role will be determined by Nava leadership based on experience and skillset.

Position summary

Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Senior Product Manager to drive our vision forward.

You’ll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions.

You’ll work with government partners and cross‑functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract.

You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people.

You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally.

What you'll do

• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work closely with cross‑functional teams to develop and ship projects
• Proactively socialize, iterate on, and build buy‑in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava’s outcome‑centric and user‑centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy‑in for our desired path forward

Required skills

• At least 10 years of experience as a Product Manager of a cross‑functional team
• Bachelor's degree or equivalent experience
• Experience running and/or shipping consumer web applications
• Ability to generate very strong product plans and build buy‑in across the team, our government partners, and other contractors
• Excellent written and verbal communication skills for technical, user experience, and project management trade‑offs; enthusiastic communicator
• Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan
• Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs
• Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective
• Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations
• An adaptive, empathetic, collaborative, and positive mindset

Compensation

$154,400 — $173,700 USD

Other requirements

All roles at Nava require the following:

• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance, depending on the contract

Perks working with Nava

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
• Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
• Annual bonus — when Nava meets its goals, eligible employees receive a performance‑based annual bonus
• Parental leave — paid time off for new parents, plus weekly meals delivered to your home
• Wellness program — full platform offering physical, mental, & emotional health resources & support tools
• Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
• 401(k) match — Nava matches 4% of your salary to support your retirement savings plan
• Flexible work — remote‑first environment with flexibility built around your schedule and responsibilities
• Home office setup — company laptop & setup assistance provided via Staples for remote work needs
• Utility support — monthly reimbursement to help offset eligible home office utility expenses
• Learning opportunities — internal training programs and resources to help grow your professional skills
• Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
• Referral bonus — get rewarded when you refer great people who join the Nava team
• Commuter benefits — pre‑tax commuter programs to support in‑office travel when applicable
• Supportive culture — A collaborative and remote‑friendly team environment where people genuinely care

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.

Stay in touch

Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.

Please contact the recruiting team at [e-mail] if you would like to request any form of reasonable accommodation during the application or interviewing process.

We participate in E‑Verify. Upon hire, we will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

Equal Employment Opportunity

Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.