Principal Product Manager

Zscaler; San Jose (CA); Hybrid; USD 172,000 - 245,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Education reimbursement

Job summary

Zscaler in the United States seeks a Principal Product Manager to lead the Zero Trust Cloud roadmap within the Take Off Team. You will shape the vision, strategy, and execution, owning a major portion of the product line and guiding growth.

You will collaborate across engineering, sales, and marketing, transforming admin experiences with data-driven insights, and engaging global customers to capture feedback and opportunities in a hybrid work environment.

Qualifications

• Foundational understanding of AI/ML technologies and AI-driven solutions.
• Hands-on expertise with major public cloud platforms (AWS, Azure, GCP, or OCI).
• Strong security knowledge: Public Cloud Security, Zero Trust Networking, IAM, DLP.
• Proven track record defining, launching, and scaling security products for cloud environments.
• Ability to drive cross-functional alignment across Engineering, Sales, and Marketing.

Responsibilities

• Define and execute the strategic product roadmap for Zero Trust Cloud capabilities.
• Transform admin experience with intuitive tools and data-driven insights.
• Own lifecycle from ideation to end-of-life, ensuring market success.
• Lead cross-functional collaboration to ship high-quality products to market.
• Engage with global customers to capture feedback and forge partnerships.

Skills

AI/ML basics

Public cloud platforms

Zero Trust & security

Cross-functional leadership

Product lifecycle management

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Principal Product Manager to join our team. This is a Hybrid role, reporting to the Director, Product Management in the Take Off Team department. You are a results-driven leader tasked with driving the vision, strategy, and execution of our Zero Trust Cloud product line. You will own a significant portion of the product roadmap, directly impacting our core product evolution and overall company growth.

What you’ll do (Role Expectations)

• Define and execute the strategic product roadmap for cutting-edge Zero Trust Cloud capabilities, directly influencing company growth and meeting critical customer demand
• Transform the Zero Trust Cloud administrator experience by delivering intuitive management tools and actionable, data-driven insights that simplify complex security operations
• Own the complete product lifecycle from ideation to successful end-of-life, driving market success and ensuring unparalleled customer satisfaction
• Lead high-impact, cross-functional collaboration to solve complex challenges and successfully drive high-quality products from concept to market delivery
• Engage with global customers and partners to capture deep feedback, identify disruptive market opportunities, and forge strategic public cloud partnerships

Who You Are (Success Profile)

• Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions.
• Operate with a strong ownership mindset, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands‑on execution.
• Demonstrate a proactive, problem-solving focus, tackling complex challenges head-on to deliver high-impact results.
• Foster high-trust collaboration, prioritizing collective success and engaging constructively with feedback to build strong, transparent partnerships.
• Maintain a continuous learning growth mindset, actively seeking development opportunities and feedback to enhance team performance and drive purposeful outcomes.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Deep, hands‑on expertise and a commanding understanding of major public cloud platforms such as AWS, Azure, GCP, or OCI
• Rock‑solid foundation across critical security domains, including Public Cloud Security, Zero Trust Networking, Multi‑Cloud Governance, IAM, and DLP
• Successful history of defining, launching, and scaling industry‑leading security products tailored for dynamic public cloud environments
• Proven ability to drive cross‑functional alignment across Engineering, Sales, and Marketing while synthesizing complex Fortune 500 customer needs into clear product requirements

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Experience driving product strategies that integrate AI/ML for automated cloud security posture management, predictive threat intelligence, or intelligent policy generation within multi‑cloud environments
• Strong background in engineering or software development, providing a deep understanding of product architecture and development lifecycles
• Proven experience delivering both SaaS and Virtual Appliance solutions alongside success in leveraging advanced data analysis and UX optimization techniques

#LI-CM3

#LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$171,500—$245,000 USD

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here (https://www.zscaler.com/candidate-resource-hub) .

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) link.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.