Principal Post-Sales Solution Consultant, Platform

Remote Jobs; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading identity verification firm in the United States is seeking an experienced technical consultant to lead platform implementations. The role requires a Bachelor’s degree and over 7 years of experience in technical implementation, SaaS platforms, and client interactions. Candidates will work in a collaborative environment, focusing on client success and fraud prevention. This is an excellent opportunity for growth in a cutting-edge technology setting.

Qualifications

• 7+ years of experience in technical implementation or post-sales consulting.
• Strong expertise in SaaS platforms and technical troubleshooting.
• Proven ability to lead enterprise-level implementations.

Responsibilities

• Lead the end-to-end platform implementation process for clients.
• Provide hands-on technical consultation during hyper-care.
• Customize platform functionalities based on client needs.

Skills

Technical implementation

Platform solutions

API integrations

Problem-solving

Stakeholder management

Education

Bachelor's degree in Computer Science or related field

Job description

Employer Industry: Identity Verification and Fraud Prevention

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Work with cutting-edge technology in predictive analytics and machine learning
• Collaborate with leading organizations, including banks and government agencies
• Supportive and collaborative work environment
• Chance to make a significant impact on client success and fraud prevention

What to Expect (Job Responsibilities):

• Lead the end-to-end platform implementation process, ensuring timely and successful deployments
• Provide hands‑on technical consultation during hyper‑care to ensure optimal performance
• Customize platform functionalities based on client operational needs
• Lead training sessions and workshops to empower client teams for successful platform adoptionCollect and analyze client feedback to enhance implementation strategies and platform usability

What is Required (Qualifications):

• Bachelor's degree in Computer Science, Engineering, Data Science, Statistics, or related field
• 7+ years of experience in technical implementation, platform solutions, or post‑sales consulting
• Strong expertise in SaaS platforms, API integrations, and technical troubleshooting
• Proven ability to lead enterprise‑level implementations with measurable client outcomes
• Excellent communication, problem‑solving, and stakeholder management skills

How to Stand Out (Preferred Qualifications):

• MBA or advanced technical degree
• Experience working in a post‑sales capacity within the fraud detection and risk mitigation ecosystem
• Ability to balance strategic thinking and hands‑on execution in a fast‑paced, client‑facing role

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