Principal, PM, Technical

Amazon.com Services LLC; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Mental Health Support

Job summary

Amazon.com Services LLC is seeking a Principal Product Manager, Technical to define and drive long-term product strategy across teams, translating complex customer needs into clear roadmaps that deliver meaningful outcomes.

This role requires ownership of multi-year vision, evaluating architecture for scalability, leading cross-organizational initiatives, and establishing metrics to distinguish outputs from outcomes.

Qualifications

• Bachelor’s degree required.
• Own/drives roadmap strategy and definition.
• Experience with feature delivery and tradeoffs.
• Experience in technical product management.
• 7+ years of end-to-end product delivery.

Responsibilities

• Define and own a multi-year product vision and strategic roadmap.
• Evaluate technical proposals for scalability and long-term flexibility.
• Lead cross-organizational initiatives and drive strategic partnerships.
• Establish metrics frameworks and apply data analysis and AI capabilities.
• Serve as voice of the customer and synthesize requirements from diverse segments.

Skills

Product strategy

Technical product management

Roadmap ownership

End-to-end product delivery

Cross-functional leadership

Education

Bachelor's degree

Job description

Are you passionate about shaping the future of technology products that reach millions of customers? Do you thrive when tackling ambiguous, high-impact challenges that require both strategic vision and technical depth? As a Principal Product Manager, Technical at Amazon, you will define and drive the long-term product strategy for your area of responsibility, translating complex customer needs into clear roadmaps that deliver meaningful outcomes. Your work will span multiple teams and organizations, requiring you to build alignment, make high-stakes decisions, and champion exceptional customer experiences. This is a role for a seasoned product leader who combines deep technical understanding with strong business judgment - someone who can reason from first principles, challenge assumptions, and identify bold opportunities that create lasting value for customers and the business alike.

Key job responsibilities

• Define and own a multi-year product vision and strategic roadmap, setting clear tenets and frameworks that guide teams through complex trade-offs and drive organizational alignment across engineering, design, science, marketing, and business stakeholders.
• Evaluate technical proposals and architecture decisions for scalability, performance, and long-term flexibility, partnering closely with engineering leadership to ensure the right trade-offs are made and that today's choices do not constrain tomorrow's strategic options.
• Lead cross-organizational initiatives by influencing without authority, building consensus among senior leaders with differing priorities, and driving joint launches or strategic partnerships that deliver significant customer and business impact.
• Establish metrics frameworks that distinguish between output and outcome metrics, leverage data analysis and experimentation strategies to inform roadmap investments, and apply generative AI capabilities to accelerate insight generation and product development cycles.
• Serve as the voice of the customer by synthesizing requirements from broad customer segments and use cases, driving strategic customer engagements, and ensuring that product decisions are grounded in deep customer knowledge and validated through research and testing.

A day in the life

You might start your morning reviewing usage data and experiment results to refine an upcoming product decision, then shift into a working session with engineering and design partners to evaluate architecture trade-offs for a major platform initiative. After lunch, you could be presenting a strategic narrative to senior leadership, building alignment on a bold investment proposal. Later, you may connect with cross-functional partners in marketing or business development to shape a go-to-market approach, and close the day mentoring a product manager on your team or contributing to a community review.

About the team

Our team is focused on building products that solve real, meaningful problems for customers at scale. We operate in an environment where curiosity and technical depth are valued, and where product leaders are expected to think long-term while delivering iterative results. Collaboration across organizations is central to how we work, and we are committed to creating an inclusive culture where every voice contributes to better outcomes. If you are excited by the opportunity to shape product strategy at a level that influences how Amazon serves its customers, we would love to hear from you.

Basic Qualifications:

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management
• 7+ years of end to end product delivery experience

Preferred Qualifications:

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Benefits

• Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Med