Principal Platform Engineer

Information Technology Senior Management Forum; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Job summary

The Information Technology Senior Management Forum seeks a seasoned infrastructure leader to design, build, and operate enterprise platforms across cloud, network, storage, and middleware. You will drive automation, governance, and scalable architectures with a focus on reliability and security.

Responsibilities include leading major infrastructure initiatives, collaborating with cross-functional teams, and mentoring engineers while advancing policy-as-code and observability practices to meet

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
• Minimum of 10 years of professional experience in infrastructure engineering.
• Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Responsibilities

• Implements strategic goals established by Executives and Senior Management with short- to mid-term impact.
• Designs, builds, directs, and implements enterprise infrastructure technology platforms and systems.
• Develops and applies automation, monitoring, and optimization techniques for high availability and performance.
• Leads large, complex infrastructure initiatives with cross-departmental teams.
• Collaborates with cross-functional teams and external partners to adopt new technologies.
• Troubleshoots and resolves complex issues impacting performance and reliability.

Skills

10+ years infrastructure engineering

Cloud infrastructure

Automation & monitoring

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field

Tools

Open Policy Agent (OPA)

Kubernetes

OpenShift

Terraform

Ansible

GitLab CI/CD

Backstage

HashiCorp Vault

OpenTelemetry

Prometheus

Splunk

Jaeger

Tempo

Confluent Kafka

Cosign

CycloneDX

CI/CD pipelines

AWS/Azure cloud

Job description

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

113

Please review the following job description:

Job Profile Summary: Designs, develops, and implements enterprise platform software services that enable scalable, secure, and policy-enforced production operations across the software delivery lifecycle. Builds and maintains control plane components, event-driven automation systems, and policy-as-code enforcement engines that integrate self-service developer experiences, governance gates, and observability capabilities into a unified platform. Implements resilient, highly available architectures with fault-tolerance patterns that ensure platform reliability at enterprise scale. Applies modern software engineering practices including API-first design, micro services architecture, and CI/CD automation to deliver production-ready solutions aligned with organizational compliance, reliability, and operational excellence objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Implements strategic goals established by Executives and Senior Management and establishes operational plans for technical area of responsibility with short- to mid-term (0-3 years) impact on results.
2. Designs, builds, directs, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.
3. Develops and applies advanced automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
4. Leads large, complex technical infrastructure initiatives of strategic importance to the organization, involving large cross-departmental teams.
5. Collaborates with cross-functional teams and external partners to integrate new technologies and drive continuous improvement of infrastructure standards and processes.
6. Troubleshoots and resolves numerous, complex critical technical issues impacting infrastructure performance and reliability.
7. Ensures compliance with technology strategies, standards, and governance to mitigate risks and maintain regulatory adherence.
8. Documents and effectively communicates infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
9. Provides advanced technical guidance and training to infrastructure teams and lower-level technical professionals.
10. Demonstrates technical innovation in supporting business objectives and technical strategic objectives.
11. Influences infrastructure-related decisions and communicates effectively with stakeholders to align solutions with business objectives.

Qualifications

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
2. Minimum of 10 years of professional experience in infrastructure engineering.
3. Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications

• Experience in the financial services industry, particularly within regulated environments subject to FFIEC, SOX, NIST 800-53, or PCI compliance frameworks.
• Strong proficiency in Python (FastAPI) and/or Java for implementing production microservices deployed on Kubernetes or OpenShift.
• Hands-on implementation experience with Open Policy Agent (OPA) and Rego for policy-as-code authoring, testing, and enforcement.
• Proven experience implementing Apache Kafka producer/consumer services, schema registry integration (Confluent), and event-driven architecture patterns in production environments.
• Demonstrated experience implementing resilience patterns including circuit breakers, bulkheads, retry with backoff, dead-letter queues, and graceful degradation in distributed systems.
• Experience implementing horizontal scaling, connection pooling, caching strategies, and performance optimization to meet sub-200ms p95 latency and 99.9%+ availability SLOs.
• Proficiency implementing GitLab CI/CD pipelines, including custom pipeline stages, security scanning integration, and governance gate development.
• Experience implementing Backstage developer portal workflows, including software template development, catalog entity management, and scaffolder plugin authoring.
• Working knowledge of HashiCorp Vault for implementing secrets injection, credential rotation, and automated secrets path bootstrapping.
• Experience implementing observability instrumentation using OpenTelemetry, Prometheus, Splunk, and distributed tracing systems (Jaeger/Tempo).
• Familiarity with cloud platforms (AWS or Azure) and infrastructure-as-code tools such as Terraform and Ansible.
• Experience implementing container security practices including image signing (Cosign), SBOM generation (CycloneDX), and container scanning pipelines.
• Industry certifications such as CKA (Certified Kubernetes Administrator), AWS Solutions Architect, Azure Solutions Architect, HashiCorp Certified Vault Associate, or equivalent.
• Prior experience implementing or contributing to internal developer platforms (IDPs) or platform engineering initiatives at enterprise scale.
• Experience engineering with AI coding agents and assistants (e.g., GitLab Duo, GitHub Copilot, or similar) as collaborative development partners to accelerate implementation, generate code, review designs, and augment engineering workflows. Our team actively engineers alongside AI agents as part of our daily development practice.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.