Principal People Scientist, People Strategy & Analytics

Capital One; McLean (VA); On-site; USD 131,000 - 150,000; Full time

Job summary

Capital One's People Strategy & Analytics team is seeking a Principal People Scientist to apply organizational science, measurement design, and advanced analytics to improve the associate experience from hiring through career development. You will work on cross‑functional teams, consult with HR partners, and translate insights into outcomes that matter for how Capital One supports its people.

The role emphasizes design of experiments, measurement design, and data storytelling to influence talent

Qualifications

• Master's degree required.
• 1+ year of work experience in Industrial and Organizational Psychology / Organizational Behavior / Behavioral Science.
• 1+ year of data analysis experience with statistical models in R, Python or SQL.
• 2+ years of consulting with clients at various seniorities.

Responsibilities

• Consultation: Apply organizational science to frame problems and design solutions.
• Design: Create programs and measurement strategies for partners.
• Experimentation: Design experiments to test drivers of behavior.
• Insights & analysis: Analyze program impact and tell data-driven stories.

Skills

Analytical thinking

Communication skills

Client consulting

Collaboration

Education

Master's degree

PhD in I/O Psychology / Organizational Behavior

Tools

R

Python

SQL

Job description

Principal People Scientist, People Strategy & Analytics

The People Strategy and Analytics team at Capital One is on a mission to transform the associate experience – from hiring to onboarding to career development – so that all talent can flourish. As a Principal People Scientist on the People Strategy & Analytics team, you will use organizational science, measurement techniques, behavioral insights, and advanced analytics to help drive that transformation. Our ideal candidate will display a strong balance of analytical and problem solving skills, business consulting, and communication competencies, as well as the ability to work in a dynamic team environment. You’ll be on a cross‑functional team that includes analysts, data scientists, and other people scientists. This role will primarily specialize in enterprise listening strategies like surveying & measurement design, but will also have frequent opportunities to collaborate with key HR partners in areas like Talent & Performance Management, People Leadership and Diversity, Inclusion, & Belonging. Projects will focus on improving the associate experience and unlocking best practices in the talent strategy space. A typical day will include client consultation, measurement design, program design, insights generation, and analysis.

Your main responsibilities include, but are not limited to:

• Consultation: Bring your expertise in organizational science principles and analysis to help our clients frame problems, answer questions, and design solutions to improve the associate experience
• Design: Build and drive key programs and solutions for our partners, including strategies for measurement and validation
• Experimentation: Partner with clients and teams across Capital One to design experiments to understand key drivers of associates and behavior
• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make data‑driven, informed decisions

Successful team members demonstrate competencies in these areas:

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying organizational science in a mission‑driven way
• Analytical thinking: A proven track record of decision making and problem solving based in analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Identify opportunities for improvement and use data to make strategic and tactical recommendations.
• Execution: Develop and test hypotheses, design solutions, assess operational feasibility, support implementation efforts, and develop plans and tools for monitoring outcomes
• Partnership: Collaborate effectively with other team members and HR clients
• Business communication: Strong written and oral communication skills, including visualization skills (i.e., able to “tell the story” and highlight key insights in a clear and concise manner that is easily understood by stakeholders)
• Results focus: Drives for results and achieves important goals; applies strong organizational skills and detail orientation, even amidst ambiguity

Basic Qualifications:

• Master's degree
• At least 1 year of professional work experience in Industrial and Organizational Psychology OR Organizational Behavior OR Behavioral Science
• At least 1 year of data analysis experience conducting analyses, and building statistical models in R, Python, or SQL
• At least 2 years of experience in consulting with external or internal clients across a variety of seniority levels and technical experience

Preferred Qualifications:

• PhD in Industrial and Organizational Psychology or Organizational Behavior or Behavioral Science
• At least 2 years professional work experience in Industrial and Organizational Psychology or Organizational Behavior
• Knowledge of advanced statistical methodologies, including regression, or longitudinal analysis, or Bayesian modeling

Salary information:

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $131,300 - $149,800 for Principal People Scientist
• Richmond, VA: $119,400 - $136,200 for Principal People Scientist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

At Capital One, we’re building a leading information-based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.