Principal OSS/BSS Solution Architect

Prodapt; Irving (TX); Remote; USD 150,000 - 210,000; Full time

Job summary

Prodapt, a leading AI-first strategic technology partner in the Connectedness industry, seeks a senior Solutions Architect to lead end-to-end OSS/BSS modernization for tier-1 telco clients. You will collaborate with global partners like ServiceNow, Salesforce, and cloud platforms to design integrated, cloud-native architectures.

Based in the US (remote), you will guide pre-sales, bid responses, and executive-level workshops, translating complex technical concepts into actionable roadmaps and

Qualifications

• 15+ years in Telecommunications in a Service Integrator or Tier-1 vendor.
• Bachelor's degree in CS/Engineering/IT or related field.
• Domain mastery of OSS/BSS stacks, TM Forum frameworks, and Open APIs.
• Cloud and data platform experience with AWS/Azure/GCP and Snowflake/Databricks.

Responsibilities

• Architectural Strategy: Lead end-to-end solutioning for OSS/BSS modernization.
• Alliance Integration: Collaborate with partners like ServiceNow, Salesforce, Google, AWS, Microsoft, Snowflake.
• Pre-Sales & Bid Leadership: Own technical responses for RFIs/RFPs with SOWs and resource estimates.
• Executive Presence: Represent technical voice in workshops for C-level stakeholders.
• Innovation & Modernization: Design cloud-native, microservices architectures for telco needs.
• Commercial Viability: Align solutions with ROI and delivery-readiness with senior leadership.

Skills

OSS/BSS mastery

Cloud proficiency

Open APIs

Architectural leadership

Education

Bachelor's degree in CS/Engineering/IT

Tools

ServiceNow

Salesforce

Google Cloud Platform

AWS

Azure

Snowflake

Databricks

Job description

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Responsibilities

• Architectural Strategy: Lead end-to-end solutioning for complex OSS/BSS programs, including O2C, T2R, and L2Q modernization.
• Alliance Integration: Collaborate with strategic global partners—including ServiceNow, Salesforce, Google, AWS, Microsoft, and Snowflake to design high-value, integrated solution blueprints.
• Pre-Sales & Bid Leadership: Own the technical response for RFIs/RFPs. This includes authoring SOWs, defining Resource Estimates, and conducting technical "defenses" with customer CTO/CIO stakeholders.
• Executive Presence: Act as the primary technical voice in workshops, aligning our solutions with the customer’s long‑term business goals.
• Innovation & Modernization: Design the transition from monolithic legacy systems to cloud‑native, microservices‑based architectures utilizing Agentic Workflows and Orchestration.
• Commercial Viability: Partner with the Senior Director and CTO to ensure all technical solutions are commercially sound, delivery‑ready, and optimized for ROI.

Requirements

• 15+ years of experience in Telecommunications, specifically within a Service Integrator or Tier‑1 Vendor environment.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field
• Domain Expertise: Mastery of OSS/BSS stacks, TM Forum (eTOM, TAM, SID) frameworks, and Open APIs.
• Platform Proficiency: Advanced architectural knowledge of industry‑leading platforms.
• Cloud & Data Mastery: Proven experience with AWS, Azure, or GCP, and an understanding of data platforms like Snowflake or Databricks in a telco context.

The "Soft" Skills

• Strategic Solutioning: The ability to simplify massive technical hurdles into clear, actionable roadmaps for executive audiences.
• Autonomous Execution: As a remote US‑based role, you must possess the discipline to lead complex, cross‑functional bids with minimal supervision.
• Analytical Precision: A detail‑oriented approach to building complex Bills of Materials (BoM) and navigating the sales cycle typical of Tier‑1 carriers.

Technical Focus Areas

• OSS: Service Orchestration, Inventory Management, SDN/NFV, and Service Assurance.
• BSS: Billing, Charging, CRM, and Product Catalog.
• Emerging Tech: GenAI, AIOps, Agentic Orchestration, and Predictive Intelligence for autonomous network operations.
• Bachelor’s degree in Computer Science, Engineering, or a related field; OR equivalent combination of education and relevant experience.