Principal, Management Consulting - Healthcare, Payer

Publicis Sapient; Chicago (IL); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Flexible vacation

Paid holidays

Parental leave

Tuition reimbursement

Gift matching program

Job summary

Publicis Sapient is seeking a Principal to drive Digital Business Transformations for healthcare payer clients. You will work with multidisciplinary teams to deliver strategic guidance across transformation lifecycles, shaping solutions for senior executives.

You will mentor consultants, grow the Management Consulting practice, and collaborate across strategy, experience design, data, and technology to deliver measurable business value. Travel to client sites will be required.

Qualifications

• 8+ years of Strategy and/or Management Consulting experience, preferably with a global firm.
• Experience serving healthcare payer organizations.
• Experience leading large-scale business and digital transformation initiatives for healthcare payer clients.
• Proven experience mentoring consultants across multiple engagements.
• Excellent written, verbal, analytical, and presentation skills.

Responsibilities

• Lead large-scale digital and business transformation engagements for healthcare payer clients.
• Serve as a trusted advisor to senior client executives, delivering strategic recommendations that improve performance.
• Manage and mentor multidisciplinary consulting teams, ensuring high-quality delivery.
• Contribute to growth by recruiting, mentoring, and defining best practices.
• Collaborate across strategy, customer experience, data, and technology teams to deliver transformation solutions.
• Build and maintain executive-level client relationships and identify expansion opportunities.

Skills

Strategy consulting

Healthcare payer

Executive advisory

Team leadership

Problem solving

Communication

Job description

Job Description

As a Principal, you will actively participate in the growth and development of the Management Consulting practice at Publicis Sapient. Your role will focus on shaping ambitious Digital Business Transformations for our clients within the healthcare payer industry, delivering strategic advice throughout the transformation lifecycle. You will work alongside multidisciplinary teams of management consultants, experience strategists, and technology engineers to solve complex business challenges for leading health plans.

Your Impact

• Lead large-scale digital and business transformation engagements for healthcare payer clients.
• Serve as a trusted advisor to senior client executives, developing strategic recommendations that improve operational performance, member experience, and business value.
• Manage and mentor multidisciplinary consulting teams, ensuring high-quality delivery and professional development of team members.
• Actively contribute to the growth of the Management Consulting practice by supporting recruiting, mentoring consultants, defining best practices, and developing thought leadership.
• Collaborate across strategy, customer experience, data, and technology teams to deliver innovative transformation solutions.
• Build and maintain strong executive-level client relationships while identifying opportunities to expand engagements.

Skills & Experience

• 8+ years of Strategy and/or Management Consulting experience, preferably with a global consulting firm.
• Demonstrated consulting experience serving healthcare payer organizations.
• Experience leading large-scale business and digital transformation initiatives for healthcare payer clients.
• Proven experience managing consulting teams, leading workstreams, and mentoring consultants across multiple engagements.
• Strong executive presence with experience advising C-suite and senior healthcare executives.
• Excellent written, verbal, analytical, and presentation skills.
• Exceptional structured problem-solving and quantitative analysis capabilities.
• Experience with operating model transformation, business process improvement, or enterprise strategy within healthcare.
• Appreciation for Agile ways of working and technology-enabled transformation.
• Ability to build trusted client relationships and deliver measurable business value.
• Willingness to travel to client sites as needed.

Preferred Qualifications

• Experience working with health plans across Commercial, Medicare Advantage, Medicaid, or ACA Exchange lines of business.
• Knowledge of healthcare payer operations including Claims, Enrollment, Member Services, Provider Operations, Care Management, Utilization Management, Payment Integrity, Value-Based Care, and Digital Member Experience.
• Experience leading technology-enabled transformations involving modernization, cloud, data & analytics, AI, or customer experience initiatives.

Additional Information

Pay Range: $180,000 - $220,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

Benefits of working here: Flexible vacation policy; time is not limited, allocated, or accrued 16 paid holidays throughout the year Generous parental leave and new parent transition program Tuition reimbursement Corporate gift matching program

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail]. Your information will be kept confidential according to EEO guidelines.

Company Description

Publicis Sapient ("PS") is a leader in the digital transformation space, helping the best brands in the world get to their future, digitally enabled state, both in the way they work and the way they serve their customers. Fueled by a recognized heritage in large-scale IT and engineering, we combine market-leading capabilities in strategy, technology & engineering, platforming, experience design and more. We deliver ideas through execution across the ten business sectors in which we operate.

As digital pioneers with 20,000 people and 53 offices around the globe, our experience spanning technology, data sciences, consulting and customer obsession is amplified by our parent company, Publicis Groupe, the world's largest multinational communications and marketing organization. Our culture is one of curiosity and relentlessness, and we embrace diversity and reward imagination. We seek achievers, leaders and visionaries, and our team looks to each person to bring skills and passion to help our clients solve their biggest business challenges.