Principal, IT Software Engineer 2

DIRECTV; Wilmington (DE); Remote; USD 171,000 - 257,000; Full time

Job summary

DIRECTV seeks a Principal IT Software Engineer 2 to design and develop end-to-end solutions for customer profile data stores, orchestrating cross-team work and guiding target-state blueprints with modern technologies.

You will lead data pathways, govern architecture, ensure security and compliance, and mentor junior engineers while coordinating with vendor teams to deliver a cohesive technical vision across the organization.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 5–7 years software delivery in an agile environment with enterprise/web/mobile apps.
• Experience delivering applications at scale with SAFe or similar.
• Strong experience with Oracle, MongoDB, PL/SQL.
• DevOps foundation with CI/CD, quality/security automation.
• Cloud expertise (Azure/AWS) and data networking.
• OAuth integration and IAM platforms (ForgeRock/Ping) preferred.
• Web components/J2EE and Java development experience.
• REST/SOAP and related testing tools like Postman/SOAPUI.
• Excellent planning, multi-tasking, and communication skills.

Responsibilities

• Guide modernization of customer information operational data stores.
• Lead data pathways between internal and external systems, IAM integration.
• Govern application design, architecture, and modern tech patterns.
• Ensure security/compliance for data and services.
• Mentor juniors and drive new tech initiatives.
• Coordinate with vendor teams to align with technical vision.
• Act as domain expert communicating progress and risks to stakeholders.
• Participate in cross-functional teams to promote technical best practices.
• Contribute to DevOps practices, including production support and deployment.
• Communicate complex topics clearly in various formats.

Skills

Enterprise web/mobile development

Agile SAFe delivery

Cloud platforms

REST/SOAP integration

OAuth IAM integration

Database: Oracle/MongoDB

DevOps CI/CD automation

Strong communicator

Security/compliance focus

Leadership/mentoring

Education

Bachelor's degree in technical field

Tools

Oracle Database

MongoDB

Azure

AWS

J2EE/Java

REST/SOAP Web Services

Postman

SOAPUI

Mockito

CI/CD tooling

Job description

The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds experiences that enable customers to get the most from their DIRECTV service and empowers our front-line team members who help them with intelligent technology. Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response), and applications for our field technicians and customer care phone agents.

DIRECTV is seeking a Principal, IT Software Engineer 2, to design and develop end-to end solutions for our customer profile operational data store and staging environment, managing dependencies and cross-team impacts. This role is responsible for planning short term (sprint-to-sprint) and long-term (multiple PI) initiatives and organizing work and designs to meet the long-term target. This lead must be able to think both tactically to execute quickly and efficiently, and strategically to develop target-state solution blueprints that bring in modern technologies and delivery approaches.

Here’s what you’ll do:

• Guide development and modernization of critical customer information operational data stores.

• Lead development of data pathways between internal and external systems, especially with integration to identity and access management services.

• Govern all aspects of the application design including providing input on application architecture, modern technologies and development techniques, and patterns to create sustainable technology.

• Ensure security and compliance for the data and services stored and passed by these systems.

• Lead the development of new technologies based on best practices and a coaching mindset for more junior team members.

• Govern vendor teams to develop our desired technical vision, minimizing technical debt and ensuring productive, predictable output from our partners.

• Serve as the domain technical expert, representing system capabilities to business and technology teams alike, understanding desired business outcomes, and guiding the solution to the most effective implementation, while being comfortable communicating progress, roadblocks, and opportunities to all levels in the organization.

• Participate in cross-functional teams to define and hone technical best-practices; evangelize these and support change across teams where needed.

• Participate in defining and developing DevOPS best practices, including Production Support and deployment process, and additionally help troubleshoot critical production issues.

• A strong communicator, able to effectively synthesize key points of a topic and turn them into a persuasive conversation, presentation, or email.

Here’s what you’ll need to be successful:

• Bachelor’s degree in a technical field or equivalent experience preferred.

• 5 – 7 years required, 7+ years desired software delivery experience in an agile environment with proven experience in developing enterprise, web, and / or mobile applications.

• Experience delivering applications at scale through agile frameworks such as SAFe.

• Strong experience developing and interfacing with database technologies is required (Oracle, MongoDB preferred).

• Strong DevOps foundation, including fluency with CI/CD, quality/security/performance automation is required.

• Expertise in cloud technologies and platforms, including Azure and AWS, knowledge of data networking is required.

• Hands-on experience with Oracle database performance improvement and optimization is a plus.

• Experience with Relational, document databases and PL/SQL required.

• Experience developing for OAuth and integrating IAM platforms is preferred. ForgeRock/Ping Identity preferred.

• Experience in Web Component Development for J2EE Platform and Java 2 Platform preferred.

• Experience working with REST and SOAP based web-services preferred.

• Experience with Postman, SOAPUI, Mockito preferred.

• Excellent organization and planning skills with ability to multi-task.

• Self-directed, results-oriented individual who can independently handle and thrive with multiple priorities.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This role requires, but is not limited to, 5% travel.

This is a remote position that can be located anywhere in the United States, with the exception of Alaska. #LI-Remote

A career with DIRECTV comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $147,830 - $268,307

Low (N1): $147,830 - $221,645

Mid (N2): $155,610 - $233,310

High (N3): $171,171 - $256,641

Top (N4): $178,952 - $268,307

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Fair Chance Ordinance Notice for Los Angeles County applying for jobs at DIRECTV (https://tbcdn.talentbrew.com/company/390/pdf/fcoe-official-notice-eng-final-8302024.pdf)

Compliance Notice Regarding Use of Automated Decision-Making Tools in Hiring Process

DIRECTV employees are expected to always be honest, trustworthy, and operate with integrity. Discrimination and harassment of any kind (including sexual harassment) will not be tolerated. We remain steadfast in our belief for diversity, equity, and inclusion; therefore, we encourage success based on individual merit and ability without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military/veteran status, or any other protected status. DIRECTV celebrates and is enriched by our differences; therefore we fully consider all qualified applicants including, those with a criminal history.