Principal Instructional Designer – Data Center Critical Facilities Trainer

Oracle; Nashville (TN); Vor Ort; USD 98.000 - 210.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental/Vision

Disability insurance

Life insurance

401(k) plan

Paid time off

Holidays

Parental leave

Adoption assistance

Stock Purchase Plan

Commuter benefits

Volunteer programs

Zusammenfassung

Oracle is seeking a Training Specialist to design, deliver, and continuously improve training programs for Oracle Cloud Infrastructure data center operations and support teams. You will partner with leadership, engineering, reliability, safety, and SMEs to translate standards into practical learning content and ensure field teams are prepared to operate safely and reliably.

You will facilitate sessions, validate course accuracy, and develop hands-on exercises, job aids, and assessments, while

Qualifikationen

• 8+ years of experience in technical training, data center operations, facilities operations, maintenance, reliability, safety, workforce development, or a related field.
• Experience developing and delivering training for technical, operational, industrial, utility, military, manufacturing, or mission-critical teams.
• Working knowledge of data center facilities operations, maintenance practices, safety programs, procedures, and operational readiness.
• Experience managing training records, learning content, qualification tracking, assessments, and stakeholder reporting.
• Strong facilitation, business writing, learner engagement, and cross-functional coordination skills.
• Bachelor's degree in education, operations, engineering, facilities management, organizational development, or equivalent practical experience.

Aufgaben

• Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.
• Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.
• Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.
• Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.
• Create practical learning materials, including job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training.
• Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.
• Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.
• Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.
• Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.
• Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.
• Promote consistent training standards across sites while adapting delivery methods to local operational needs.
• Mentor less experienced trainers, field SMEs, and site partners on facilitation quality and documentation expectations.

Kenntnisse

Technical training

Data center ops

Facilities ops

Maintenance

Reliability

Safety

Workforce dev

Training coordination

Ausbildung

Bachelor's degree

Tools

Learning Management Systems

Content authoring

Training dashboards

Qualification tracking

Jobbeschreibung

JOB DESCRIPTION

As Training Specialist, you will serve as a senior individual contributor responsible for designing, delivering, and improving training programs for Oracle Cloud Infrastructure data center operations and support teams. This role helps ensure field teams are prepared to execute safely, follow approved procedures, respond to abnormal conditions, and maintain reliable operations in mission-critical environments.

You will partner with training leadership, Data Center Operations, Engineering, Reliability, Site Deployment, Safety, Security, and technical SMEs to convert operating standards and field lessons into practical learning content. The role requires strong facilitation skills, documentation discipline, technical curiosity, and the ability to build trust with both learners and operational leaders.

RESPONSIBILITIES

• Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.
• Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.
• Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.
• Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.
• Create practical learning materials, including job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training.
• Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.
• Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.
• Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.
• Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.
• Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.
• Promote consistent training standards across sites while adapting delivery methods to local operational needs.
• Mentor less experienced trainers, field SMEs, and site partners on facilitation quality and documentation expectations.

Ideal Candidate Profile

• 8+ years of experience in technical training, data center operations, facilities operations, maintenance, reliability, safety, workforce development, or a related field.
• Experience developing and delivering training for technical, operational, industrial, utility, military, manufacturing, or mission-critical teams.
• Working knowledge of data center facilities operations, maintenance practices, safety programs, procedures, and operational readiness.
• Experience managing training records, learning content, qualification tracking, assessments, and stakeholder reporting.
• Strong facilitation, business writing, learner engagement, and cross-functional coordination skills.
• Bachelor's degree in education, operations, engineering, facilities management, organizational development, or equivalent practical experience.

Skills And Competencies

• Strong instructional delivery with the ability to make technical topics clear, practical, and relevant.
• Operational discipline in maintaining accurate training records, version control, and readiness tracking.
• Ability to partner effectively with field teams, SMEs, managers, and learners across multiple sites.
• Strong written communication and documentation skills.
• Continuous improvement mindset focused on training quality, field adoption, and measurable capability gains.
• Comfort operating in fast-changing environments where training priorities shift with operational risk.

Preferred Skills / Certifications

• Experience with learning management systems, content authoring tools, training dashboards, or qualification tracking platforms.
• Familiarity with BMS/EPMS, CMMS, DCIM, MOP/SOP/EOP governance, critical environment safety, and site operations practices.
• ATD, CPTD, OSHA, NFPA, Six Sigma, PMP, CMRP, or related technical training certification.
• Experience supporting hyperscale data centers, colocation facilities, utilities, critical manufacturing, military, or high-availability operations.
• Experience creating field-based learning programs, simulations, hands-on labs, or scenario-based assessments.

Physical Demands / Work Environment

This role operates in office, remote collaboration, classroom, training lab, and active data center environments. The position may require travel to sites and training locations. Site visits may involve walking large facilities, standing for extended periods, using stairs, and following all safety, PPE, security, and access-control requirements.

Why Oracle Cloud Infrastructure?

• Global impact at cloud scale supporting mission-critical infrastructure for customers around the world.
• Technically rigorous environment where reliability, safety, documentation, and operational readiness matter every day.
• Culture built on ownership, operational excellence, continuous improvement, and cross-functional partnership.
• Long-term career development across cloud infrastructure, data center operations, construction delivery, and global portfolio leadership.

QUALIFICATIONS

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only.

US: Hiring Range in USD from: $98,200 - $209,500 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

ABOUT US

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.