Principal IAM AI Engineer

American Express Global Business Travel; Austin (TX); On-site; USD 104,000 - 194,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development access

Job summary

American Express Global Business Travel is seeking a hands-on Principal IAM Engineer with an AI-first mindset to design and operate identity, access, and credentials for AI agents, copilots, and autonomous workflows across global travel technology platforms. You will lead a team to implement secure machine identities, policy-based access, and compliance tooling from day one.

Responsibilities include lifecycle governance for machine identities, credential workflows for AI workloads, and

Qualifications

• 8+ years in IAM/cybersecurity, with 5+ years at architect or principal level owning target-state design for an enterprise security or identity domain.
• Proven experience designing identity, access, and governance controls for non-human identities — service accounts, workload identities, and AI agents — at enterprise scale.
• Strong AWS (or equivalent public cloud) identity and access design experience at multi-account scale.
• Hands-on experience with Okta and Saviynt.
• Experience with privileged access management platforms such as CyberArk (Idira) and HashiCorp Vault.

Responsibilities

• Lead access control execution across environments with real-time policy enforcement.
• Architect lifecycle governance for machine identities and agents.
• Build credential workflows for AI workloads with automated secret life cycle.
• Define zero-trust, policy-driven authorization for non-human workloads.
• Collaborate with AI and application teams to integrate identity into the development lifecycle.
• Roll out end-user identity governance controls per standards and audits.
• Partner with Compliance, Risk and Audit to align with regulations.
• Drive organization-wide technical strategy and delivery roadmap for IAM programs.

Skills

IAM architecture

Access control

Non-human identities

Cloud identity (AWS)

OIDC/SAML/OAuth

IaC & policies

Leadership & strategy

Tools

Okta

Saviynt

CyberArk/Idira

HashiCorp Vault

AWS IAM

Job description

United States

Full time

J-85070

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We're seeking a hands-on Principal IAM AI Engineer with an AI-first mindset to build identity architecture for AI agents, copilots, and autonomous workflows across global travel technology: booking platforms, payment flows, traveler data, and supplier integrations.

You’ll build the authentication, authorization, credential management, and compliance infrastructure for responsible AI deployment, and lead a technical team to evolve it. Embedded in AI initiative planning from day one, you’ll ensure identity, access controls, and secrets management enable safe adoption rather than just gate it.

What You'll Do

• Access control execution. Deploy and automate identity controls at runtime for NHI identity — including immediate authentication verification, access authorization, and real-time rule application across the environment.

• Machine identity & agentic system governance. Build, deploy, and automate lifecycle governance for agents and machine identities — spanning discovery and registration, permission assignment, credential lifecycle, periodic access reviews, and secure retirement.

• Credential workflows for AI workloads. Construct and operationalize credential management systems for AI-driven applications and agents, encompassing automated secret cycling, short-lived credential issuance, and protected distribution to runtime environments.

• Granular authorization & declarative policies. Establish and implement fine-grained, zero-standing-privilege access models for agents and workloads, documented and managed through infrastructure-as-code and policy declaration frameworks.

• Integration with AI development lifecycle. Collaborate with application development and ML teams throughout all AI initiative phases, ensuring identity requirements, credential handling, and access controls are incorporated during design rather than retrofitted.

• End-user identity controls rollout. Facilitate implementation and adoption of identity governance controls for human users as required by organizational standards.

• Compliance, audit & risk alignment. Work with compliance, risk and audit functions to confirm controls align with regulatory requirements and internal policies; facilitate audit evidence generation and regulatory reporting.

• Organization building & technical strategy. Lead an engineering team supporting these initiatives; establish technical direction, strategic priorities and delivery roadmap for machine identity and agent IAM programs.

What We’re Looking For

• Deep expertise in enterprise identity infrastructure: PAM (CyberArk or equivalent), Okta as IdP, and IGA platforms like Saviynt, including extending governance beyond human identities.

• Strong AWS and cloud identity skills: IAM design, ephemeral credentials, OIDC federation, secrets/certificate management, and least-privilege at scale.

• Mastery of core identity standards (OAuth, OIDC, SAML, SCIM, JWT, mTLS) and machine-to-machine/workload identity across on-prem, hybrid, and multi-cloud environments.

• Proven ability to architect enterprise-scale identity security programs and govern non-human identities (inventory, ownership, certification, credential rotation, risk).

• Strong cross-functional leadership and communication skills, with sound judgment for operating in an emerging, still-being-defined discipline.

Must Have

• 8+ years in IAM/cybersecurity, with 5+ years at architect or principal level owning target-state design for an enterprise security or identity domain.

• Proven experience designing identity, access, and governance controls for non-human identities — service accounts, workload identities, and AI agents — at enterprise scale.

• Strong AWS (or equivalent public cloud) identity and access design experience at multi-account scale.

• Hands-on experience with Okta (or comparable access management/federation platform) and Saviynt (or comparable IGA platform).

• Experience with privileged access management platforms such as Idira (formerly CyberArk) and HashiCorp Vault, or comparable tools.

Preferred Qualifications

• Identity Threat Detection and Response (ITDR) and posture management Experience with SPIFFE/SPIRE or service mesh identity patterns

• Knowledge of emerging AI regulation and frameworks

• Externalized authorization and policy orchestration expertise

• Experience with Model Context Protocol (MCP) and agent-to-agent patterns

• Kubernetes and container security with workload identity

• Automation ability in Python, PowerShell or Terraform

• Relevant certifications: CISSP, CISM, CCSP, CyberArk, Okta, AWS Security, or architecture certifications

Location

United States

The US national base salary range for this position is from

$104,300.00 - $193,700.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://experience100.ehr.com/LinkClick.aspx?fileticket=CjACTXO3wMk%3d&portalid=66)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement?

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!