Principal Engineer, Software

Verint Systems, Inc.; City of Albany (NY); On-site; USD 165,000 - 188,000; Full time

Job summary

Verint Systems, Inc. is seeking a Principal Software Engineer to lead the development, troubleshooting, and architectural guidance for the Common Real Time System (CRTS). You will shape the technical vision, ensure product quality, and drive innovations across globally distributed engineering teams.

The role demands deep expertise in Go, Java, cloud-native microservices, CI/CD, and multi-cloud deployments, with a focus on scalable, high‑impact software delivery.

Qualifications

• Bachelor's degree in computer science or a related field or equivalent experience.
• 8+ years in enterprise software architecture, design and development of large-scale applications.
• 7+ years of—Go and Java—development experience.
• 5+ years in cloud-based product development, microservices, API and event-driven development.
• Proficient in SDLC and agile/iterative methodologies, with strong analytical skills.
• 4+ years experience with containerized technologies (Docker, Kubernetes, Istio, Keda).
• 5+ years in AWS and multi-cloud environments (GCP, Azure).
• Strong understanding of public/private/hybrid cloud solutions and multi-tenant multi-cloud transitions.
• 4+ years experience with DevOps tools and CI/CD.
• 4+ years experience with PostgreSQL and with monitoring solutions (DataDog, Grafana).
• Excellent communication, organization, and leadership skills.

Responsibilities

• Develop, maintain and evaluate cloud-based technologies for CRTS.
• Provide technical leadership by influencing design and architecture of major components.
• Produce technical documentation and design artifacts for scalability and reusability.
• Foster innovation through technical leadership and thought leadership.
• Mentor engineers on design, testing, and coding standards.
• Meet deliverables deadlines while multitasking across time zones.
• Collaborate with globally distributed teams and peer architects.
• Champion product quality and customer-centric thinking.
• Pioneer R&D to evolve the product and explore new technologies.
• Communicate with customers and stakeholders to resolve production issues.

Skills

Go

Java

Cloud-based development

Microservices

API design

Event-driven development

SDLC & Agile

DevOps practices

PostgreSQL

Monitoring

Education

Bachelor's degree in Computer Science or related field

Tools

Pulsar

NATS

Valkey

Docker

Kubernetes

Istio

Keda

AWS

GCP

Azure

DataDog

Grafana

Job description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com/ om.

Verint’s Principal Software Engineer is responsible for developing, troubleshooting, resolving challenging problem and providing technical guidance to development teams for our strategic enterprise product – Common Real Time System (CRTS). You will play a key role in ensuring product quality, fostering innovation, and contributing to the long‑term technical vision of the product.

Key Responsibilities

• Develop, maintain and evaluate emerging & established cloud-based technologies against product requirements and for creating proof of concept for guiding the development team.
• Provide technical leadership by influencing the design and architecture of major software components.
• Produce technical documentation and design artifacts to ensure scalability and reusability across the application while enforcing best practices.
• Foster a culture of creativity and excellence through technical innovations and thought leadership.
• Mentor and train other engineers on design techniques, test automation methodologies and coding standards.
• Adhere to strict deliverable deadlines while able to multitask.
• Work in a globally distributed environment spread across multiple time zones.
• Collaborate with peer architects and gain knowledge of integrated solutions.
• Champion product quality, customer‑centric thinking, and technical excellence.
• Pioneer research and development efforts to evolve the product and explore new technologies.
• Communicate with customers and other stakeholders to understand and resolve the issues in production.

Required Qualification

• 8 years of overall experience, including enterprise, full‑life cycle in architecture, design and development of large‑scale applications.
• Bachelor's degree in computer science, Computer Engineering, Information Technology, or relevant field or equivalent experience.
• 7 years experience with Go and Java.
• 5 years experience with Pulsar, NATS, Valkey or similar technology.
• 5 years experience in cloud‑based product development, microservices architecture, API and event‑driven development and best practices.
• 5 years experience with software development life cycle (SDLC) and agile/iterative methodologies; you should be a developer by nature, technology enthusiastic with a sharp mind and great analytical skills.
• 4 years experience with Containerized Technologies like Docker, Kubernetes, Istio, Keda.
• 5 years experience with AWS (S3, EKS, Bedrock) and additional vendors (GCP, Azure).
• Excellent knowledge of cloud computing technologies and current computing trends.
• An in‑depth understanding of Public/Private/Hybrid Cloud solutions and proven experience in the transition of an on‑prem solution into a multi‑tenant multi‑cloud environment.
• 4 years experience with DevOps tools and CI/CD processes.
• 4 years experience with PostgreSQL.
• Experience in Monitoring Solutions like Data Dog, Grafana or similar.
• Experience in complex problem‑solving and multi‑system problems.
• Exposure to AI tools (GitHub Copilot \ Claude Code) in development cycle and drive development excellence through the usage of AI tools.
• Excellent communication and collaboration skills.
• Detail‑oriented and highly organized with the ability to manage multiple priorities.
• Excellent organization, time management, and project leadership skills.
• Positive attitude, mission‑driven, action‑oriented, and a strong commitment to delivering quality work.

MIN: 165K

MAX: 188K

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero‑tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti‑discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

For US Applicants

2025 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000196780014&Title=Verint+2025+Benefits)