Principal Engineer, Developer Experience (DevEx)

BetterCloud; New York (NY); On-site; USD 246,000 - 339,000; Full time

Benefits offered by this job

Performance-based bonus

Equity opportunities

Generous benefits program

Job summary

BetterCloud in New York is seeking a Principal Engineer in Developer Experience to drive a holistic strategy improving developer productivity. The role emphasizes collaboration across teams, focusing on CI/CD systems and AI-enhanced practices.

The ideal candidate will have extensive experience in DevEx, a strong background in software engineering, and a proven ability to influence without authority. A deep understanding of AI-enabled workflows and cloud-native solutions is essential for this role.

Qualifications

• Extensive experience in DevEx and large-scale engineering systems.
• Proven track record of defining and driving technical strategy.
• Experience with cloud-native architectures and Kubernetes-based platforms.

Responsibilities

• Define and evolve the DevEx strategy across the organization.
• Lead the adoption of AI-enabled SDLC practices.
• Drive improvements across the end-to-end developer journey.

Skills

DevEx

Cloud/Platform Engineering

CI/CD Systems

AI-enabled Development Workflows

Kubernetes

Internal Developer Platforms

Job description

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‑driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

The Developer Experience team enables engineers to do their best work with high velocity, strong confidence, and a seamless path from local development to production, while ensuring improvements are coordinated across domains rather than optimized in isolation.

About the Role:

We’re looking for a Principal Engineer in Developer Experience (DevEx) to shape and drive a holistic developer experience strategy across AlphaSense.

This is a highly strategic, cross‑cutting role focused on ensuring that developer experience evolves consistently and intentionally across the organization. You will operate across both Core Developer Experience (inner loop), that focused on local development, internal tooling, and productivity, and Cloud/Platform DX (outer loop), that focused on CI/CD and production systems, aligning efforts across teams with distinct ownership to create a cohesive, end‑to‑end developer experience.

You will work closely with the Head of Developer Productivity & Experience and other platform teams to define direction, priorities, and long‑term strategy, making execution aligned and impactful. You will also establish a clear system of developer productivity metrics and engineering insights, ensuring decisions are data‑informed and that improvements scale with the organization.

A key part of this role is driving the transformation of our SDLC through AI, identifying where it can fundamentally change how we build, test, and operate software, and leading its adoption to deliver step‑change improvements in developer productivity and system reliability. This includes integrating AI deeply into day‑to‑day workflows while establishing the standards, guardrails, and engineering practices needed to scale its use safely and consistently.

Who You Are:

• Extensive experience in DevEx, Platform Engineering, and large‑scale engineering systems
• Deep systems and operational thinking, grounded in a strong software engineering background
• Proven track record of defining and driving cross‑organizational technical strategy
• Experience working across multiple domains (e.g., platform, cloud, CI/CD, developer tooling)
• Strong experience with internal developer platforms (IDP) and enabling self‑service ecosystems
• Deep understanding of developer productivity, metrics, and engineering insights (e.g., DORA, DX)
• Experience improving CI/CD systems for reliability, speed, and predictability at scale
• Demonstrated ability to align multiple teams and stakeholders without direct authority
• Strong systems thinking with the ability to balance local needs vs. global optimization
• Recent experience driving or adopting AI‑enabled development workflows across the SDLC
• Excellent communication and influencing skills across engineering and leadership levels
• Experience with cloud‑native architectures and Kubernetes‑based platforms
• Familiarity with progressive delivery (feature flags, canary releases)
• Familiarity with frontend platforms or microfrontend architectures [Nice to Have]
• EST or UK timezone for closer overlap with direct team members [Nice to Have]

What You’ll Do:

• Define and evolve the DevEx strategy across the org in partnership with engineering leadership
• Align and connect efforts across Core DX (inner loop) and Cloud/Platform DX (outer loop)
• Ensure a holistic approach to DevEx, avoiding local optimizations and fragmentation
• Identify and drive improvements across the end‑to‑end developer journey
• Establish and standardize developer productivity metrics and engineering insights (e.g., DORA, DX)
• Guide the evolution of internal developer platforms (IDP) and self‑service capabilities across teams
• Drive consistency and reliability in CI/CD systems, ensuring fast and predictable delivery workflows
• Lead the adoption of AI‑enabled SDLC practices across teams, enabling safe experimentation
• Partner with engineering, SRE, and platform teams to influence direction without direct ownership
• Act as a technical leader and mentor, raising the bar for DevEx thinking and execution

For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.

You may also be offered a performance‑based bonus, equity, and a generous benefits program.

Base Compensation Range: $246,000 – $339,000 USD

AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.