Principal Engineer, AWS Builder Acceleration

Amazon Web Services (AWS); Seattle (WA); On-site; USD 200,000 - 271,000; Full time

Job summary

Amazon Development Center U.S., Inc. is seeking a Principal Engineer to lead AWSBA's technical direction and simplify software development across 20,000+ engineers. You will shape builder experiences using AI-powered tooling, agentic workflows, and federated execution within the AWS ecosystem.

You will own architecture across launch acceleration, OE acceleration, and service care, partnering with senior teams to drive transformation and improve developer productivity at AWS scale.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 10+ years of non-internship professional software development experience.
• 8+ years leading design or architecture of systems.
• Proven track record delivering large-scale, highly available, low-latency systems.
• Deep hands-on experience building and operating software at AWS with familiarity of internal toolchains.
• Experience with AWS launch readiness processes and operational excellence standards.

Responsibilities

• Define and drive long-term technical strategy for AWSBA across three workstreams.
• Architect a multi-agent orchestration framework coordinating 20+ sub-agents.
• Design the Service Intelligence Knowledge Base for GenAI-driven workflows.
• Define technical strategy for autonomous operations of maintenance mode services.
• Identify and prioritize high-impact problems to validate framing.
• Decompose complex problems into simple, scalable solutions.
• Develop a roadmap delivering weekly improvements toward transformation.
• Establish team culture and coach SDEs to raise standards.
• Collaborate with ASBX and AWS partner teams on strategy.

Skills

Technical leadership

Systems design

Large-scale systems

AI tooling familiarity

Communication

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

AWS internal toolchains

Multi-agent orchestration

AI tooling frameworks

Job description

Description
Are you passionate about leveraging GenAI and advanced AWS technologies to simplify builder experience and accelerate innovations at AWS scale? We are building a new organization, AWS Builder Acceleration (AWSBA), focused on reducing toil and increasing building efficiency across AWS builders. Our mission is to accelerate AWS builder teams\' innovation by eliminating friction throughout the software development and operational lifecycle. Through AI-based automated solutions and centralized service management, we address fundamental challenges including Maintenance mode services operation burden, launch readiness complexities, and recurring operational load. Through continuous collaboration with builder teams to identify emerging challenges, we shape our strategic roadmap to reinvent the development and operational ecosystem.
Description
Are you passionate about leveraging GenAI and advanced AWS technologies to simplify builder experience and accelerate innovations at AWS scale? We are building a new organization, AWS Builder Acceleration (AWSBA), focused on reducing toil and increasing building efficiency across AWS builders. Our mission is to accelerate AWS builder teams\' innovation by eliminating friction throughout the software development and operational lifecycle. Through AI-based automated solutions and centralized service management, we address fundamental challenges including Maintenance mode services operation burden, launch readiness complexities, and recurring operational load. Through continuous collaboration with builder teams to identify emerging challenges, we shape our strategic roadmap to reinvent the development and operational ecosystem.
We are seeking an experienced Principal Engineer to lead AWSBA\'s technical direction and simplify the software development experience for 20,000+ AWS engineers. You will shape AWS builder experience from the ground up with a singular mission: make software development, deployment, and maintenance simpler across AWS. Success requires building services and tools that reduce friction, listening closely to what your internal customers tell you gets in the way of building, influencing the Amazon Software Builder Experience (ASBX) roadmap, and driving transformation for engineering teams. You will harness advanced technologies — including AI-powered tooling, agentic workflows, multi-agent orchestration, and innovative AWS solutions — to create next-generation software builder experiences at AWS scale.
This role requires deep AWS institutional knowledge. You have built and operated AWS services. You understand the launch readiness process, the operational patterns, the internal toolchains (Brazil, Coral, Kiro, BuilderHub, Pipelines), and the organizational dynamics of coordinating across dozens of AWS teams. You bring this lived experience to architect solutions that work within the AWS ecosystem — not generic approaches that ignore the realities of how AWS builders actually work.
This role requires ownership, autonomy, and an ability to deliver results. You should be a self-starter with a bias towards independent problem solving. Clear communication and prioritization will be important as you partner with stakeholders to plan, design, and deliver game-changing builder experiences to accelerate innovation. Your passion for improving builder experiences, and proven experience managing complex technology projects, will help you make strong strategic judgments.
Key job responsibilities

• Define and drive long-term technical strategy for AWS Builder Acceleration org across three workstreams: Launch Acceleration, OE Acceleration, and Service Care Center
• Architect the multi-agent orchestration framework (Launch Orchestrator Agent) coordinating 20+ independently owned sub-agents across AWS with safety guarantees and federated execution
• Design the Service Intelligence Knowledge Base platform that ingests service source code, infrastructure, and operational data to power GenAI-driven developer workflows
• Define the technical strategy for autonomous operations of all AWS maintenance mode services
• Identify and prioritize high-impact problems that impede AWS software development, leveraging firsthand AWS experience to validate problem framing
• Decompose complex builder problems into simple, straightforward, and scalable solutions
• Develop a strategic roadmap that delivers meaningful improvements weekly while working toward long-term transformation
• Establish team culture and coach other SDEs to set new standards for the ideal software builder experience
• Partner closely with ASBX while focusing on AWS-specific challenges, driving alignment with partner teams
• Make and defend decisions about scope and priorities, even when facing pressure from senior stakeholders

A day in the life

• Re-imagine how developers build and operate the software that underpins the world\'s largest cloud
• Shape a new organization from day one as a founding Principal Engineer
• Drive significant transformation across AWS engineering, impacting 20,000+ builders
• Pioneer the use of generative AI technologies — multi-agent orchestration, autonomous operations, service intelligence — to create the next generation of builder experiences

About The TeamAI driven development, autonomous operations, and developer productivity. The org has direct VP-level sponsorship (AWS goals), a fully staffed team of ~40 engineers, and validated investment theses across all three workstreams. This is a greenfield technical challenge with real-world impact at AWS scale. You know these problems intimately because you have experienced them — and now you get to solve them permanently.Basic Qualifications

• Bachelor\'s degree in Computer Science, Engineering, or a related field
• 10+ years of non-internship professional software development experience
• 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Proven track record of leading the delivery of large-scale, highly available, low latency, high quality systems
• Deep hands-on experience building and operating software at AWS, with familiarity with AWS internal toolchains
• Experience with AWS launch readiness processes and operational excellence standards

Preferred Qualifications

• Experience with software tooling and services supporting development lifecycle at scale
• Experience building large-scale AI solutions, including multi-agent systems, agentic architectures, or autonomous decision-making frameworks
• Experience with static code analysis, knowledge representation, or program understanding systems
• Excellent written and verbal communication skills
• Ability to work with senior leaders across organizations to develop and champion long-term technical strategy

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD\'D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 200,100.00 - 270,600.00 USD annually
Company - Amazon Development Center U.S., Inc.
Job ID: A10457270