Principal Customer Program Manager - Energy Efficiency Marketing

WEC Energy Group (WEC); Chicago (IL); On-site; USD 91,000 - 169,000; Full time

Job summary

WEC Energy Group in Chicago, IL is seeking a Sr/Principal Customer Program Manager for Energy Efficiency Marketing to lead awareness and participation in utility programs. You will manage campaigns, engage internal teams and external vendors, and drive strategic marketing initiatives aligned with corporate goals.

Ideal candidates bring extensive marketing leadership, strong communication skills, and experience managing budgets and partnerships to advance energy efficiency programs for Peoples

Qualifications

• Bachelor's degree in Marketing or related field.
• 5+ years of marketing/communications experience for Sr level.
• 7+ years of marketing/communications experience for Principal level.

Responsibilities

• Leads brand positioning and develops strategic marketing plans to drive energy efficiency participation.
• Directs customer focused communications to support portfolio marketing plans.
• Manages budget, RFPs and contracting for energy efficiency marketing.
• Supervises internal staff and external contractors to ensure timely execution.
• Presents energy efficiency marketing initiatives to internal and external audiences.
• Cultivates external partnerships with sponsorship organizations.
• Partners with Corporate Communications and Governmental Affairs to coordinate plans.
• Oversees preparation of presentations and materials.
• Evaluates effectiveness with tracking and analysis for future activities.
• Delivers ideas to teams and informs senior leaders about programs and budgets.

Skills

Brand marketing

Cross-functional leadership

Stakeholder communication

Project management

Budget management

Education

Bachelor's degree in Marketing/Communications/PR or related

Tools

MS PowerPoint

Excel

Job description

Career Opportunities: Principal Customer Program Manager - Energy Efficiency Marketing (7014)

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Principal Customer Program Manager - Energy Efficiency Marketing in our Chicago, Illinois location.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The Sr/Principal Customer Program Manager - Energy Efficiency Marketing is responsible for building awareness of and inspiring customer participation in our company’s energy efficiency programs for Peoples Gas and North Shore Gas. The ideal candidate has experience developing and executing engagement campaigns, managing internal teams and external contractors, and working with leadership teams to implement strategic initiatives. In the role, the candidate will leverage their experience in long-term strategic planning, communications, and be adept at managing day-to-day marketing activities on-time and on-budget.

Job Responsibilities

• Leads efforts to establish brand positioning and develops strategic marketing plans to achieve energy efficiency portfolio participation, savings, and spend goals
• Directs the development and implementation of customer focused communication initiatives to strategically support utility portfolio and program marketing plans
• Manages budget, requests for proposal and contracting related to all portfolio and program energy efficiency marketing activities
• Supervises internal marketing staff and external marketing and outreach contractors/subcontractors to ensure effective execution of the energy efficiency marketing strategies in a timely and cost-effective manner
• Presents on utility energy efficiency marketing initiatives to external and internal engagements
• Cultivates and manages external partnerships beneficial to driving energy efficiency marketing strategies key sponsorship organizations and related industry organizations
• Partners with internal teams including Corporate Communications and Governmental Affairs as well as external utility marketing peers to coordinate marketing plans and deliver related initiatives
• Oversees preparation of professional presentations and relevant materials
• Evaluates effectiveness and impact of current marketing initiatives with tracking and analysis to inform and guide future activities
• Presents ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets

This is a job family (Senior Customer Program Manager / Principal Customer Program Manager) posting where the experience of the selected candidate will determine the level offered

Minimum Qualifications

• Bachelors degree with one of the preferred majors: Marketing, Communications, Public Relations, Media, Business Administration, or related discipline
• Senior Customer Program Manager requires 5+ years of experience in marketing, communications, public relations, media relations, community relations or related field
• Principal Customer Program Manager requires 7+ years of experience in marketing, communications, public relations, media relations, community relations or related field

Preferred Qualifications

• Experience in marketing utility energy efficiency programs and initiatives, including managing budgets and staff
• Excellent interpersonal and communication skills (both written and verbal)
• Demonstrated ability to represent the voice of a brand and bring success stories to life
• Proven relationship-building skills at all levels of the organization
• Proven success in developing marketing plans and campaigns
• Strong project management, analysis, decision making and problem solving skills
• Excellent organizational skills with the ability to prioritize, pay attention to detail and manage multiple tasks
• Proficient in standard office software (MS PowerPoint, Word, Outlook, Excel, etc.)
• Familiarity with marketing tools and analytics for graphic design, email marketing, social media, etc.

End Date:09/14/2026

Pay Range Minimum: $90,507.56

Pay Range Maximum: $169,135.98

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.