Principal CRO and Web Analyst

Triwill Group; New York (NY); Hybrid; USD 153,000 - 204,000; Full time

Benefits offered by this job

Generous benefits package

RSUs and employee stock purchase plan

Career development opportunities

Strong onboarding and mentorship

Job summary

Datadog is seeking a Principal CRO and Web Analyst to drive insights, measurement, and experimentation shaping the website roadmap. You will work with Marketing, Product, and Web Engineering to improve discovery, learning, and conversion through data-driven initiatives.

You’ll lead a high-impact analytics program, set KPI frameworks, and collaborate with senior stakeholders to prioritize investments and scale web experimentation across teams.

Qualifications

• 10+ years of professional experience in CRO and web analytics.
• Strong analytical and problem-solving skills with data-to-decision storytelling.
• Experience with user behavior data, funnel reporting, audience segmentation, and testing methodologies.

Responsibilities

• Own website analytics, KPI frameworks, and user behavior insights to inform the website roadmap.
• Identify performance gaps using data, benchmarks, funnel analysis, and user behavior patterns.
• Translate insights into clear recommendations, prioritization frameworks, and experimentation plans.
• Define and scale Datadog’s web experimentation program, including testing strategy, methodology, and best practices.
• Improve engagement and conversion through testing, optimization, segmentation, and personalization initiatives.
• Partner with Marketing, Product, and Engineering to align experimentation with business priorities and present findings to senior leadership.

Skills

Web analytics

Conversion rate optimization

Experimentation

Data storytelling

Tools

GA4

Metabase

Datadog DX tools

VWO

Job description

The Principal CRO and Web Analyst will drive the insights, measurement, and experimentation that shape Datadog’s website roadmap and improve how users discover, learn, and convert. You’ll use data to uncover opportunities, size impact, guide prioritization across high-value pages and journeys, and inform audience segmentation and personalization. This role combines analytical depth, clear storytelling, and hands-on execution across testing and optimization while shaping the experimentation culture and strategy that the broader team operates within. You’ll partner closely with Marketing, Product, and Web Engineering to deliver measurable gains in engagement and conversion.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Own website analytics, KPI frameworks, and user behavior insights to inform the website roadmap
• Identify performance gaps using data, benchmarks, funnel analysis, and user behavior patterns
• Translate insights into clear recommendations, prioritization frameworks, and experimentation plans
• Define and scale Datadog’s web experimentation program, including testing strategy, methodology, and best practices
• Improve engagement and conversion through testing, optimization, segmentation, and personalization initiatives
• Partner with Marketing, Product, and Engineering to align experimentation with business priorities and present findings to senior leadership

Who You Are:

• You have 10+ years of professional experience, including 6–8 years in conversion rate optimization, web analytics, experimentation, or a related field
• You have strong analytical and problem-solving skills, with the ability to turn data into clear narratives and decisions
• You have experience with user behavior data, funnel reporting, audience segmentation, and testing methodologies
• You have experience with analytics and experimentation tools such as GA4, Metabase, Datadog Digital Experience tools, VWO, or similar platforms
• You are comfortable influencing cross-functional teams and senior stakeholders, guiding prioritization and investment decisions using data
• You bring strong attention to detail and high standards for data accuracy, instrumentation, and measurement integrity

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$153,000 — $204,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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