Principal Cloud Operations Engineer (10166)

Extremenetworks; Raleigh (NC); On-site; USD 180,000 - 225,000; Full time

Job summary

Extreme Networks in Raleigh, North Carolina is seeking a Cloud Operations Engineer to provide technical leadership in cloud architecture and improve operational efficiencies. The ideal candidate will have over 8 years of experience in CloudOps, familiarity with AWS, and container technology such as Kubernetes.

Compensation is competitive, with salaries ranging from $180,000 to $225,000 based on qualifications and experience. Join us in creating highly reliable and secure cloud solutions.

Qualifications

• 8+ years of experience in a CloudOps / DevOps role.
• Hands on experience with AWS or any public cloud.
• Knowledge of security and networking fundamentals.

Responsibilities

• Provide technical leadership in cloud architecture and operational excellence.
• Stay current with industry trends and leverage AI technologies.
• Troubleshoot complex production issues and provide hands-on support.

Skills

Cloud infrastructure design and implementation

AWS

Kubernetes

Linux

Terraform

Monitoring tools

Education

BS level technical degree

Tools

Docker

Elasticsearch

PostgreSQL

Grafana

Nagios

Job description

Extreme’s Cloud Operations team is a group of talented engineers passionate about building highly reliable, scalable, and secure solutions in public/private cloud environments. We are looking to hire highly motivated Cloud Operations engineers with strong experience in production operation, cloud infrastructure design and implementation.

Responsibilities

• Provide technical leadership in cloud architecture, operational excellence, reliability, and cost optimization across large-scale production environments.
• Stay current with industry trends and best practices, and leverage AI technologies and cloud service provider platforms (AWS, Google Cloud, and Azure) to improve operational efficiency, scalability, security, and resiliency.
• Design and ensure secure, reliable, and high-performance communication across multiple regions and cloud service providers.
• Configure, tune, and operate middleware services, including SQL and NoSQL databases, messaging and streaming platforms, and related infrastructure components.
• Evaluate, recommend, and lead the adoption of CloudOps and DevOps tools, platforms, and automation solutions.
• Troubleshoot complex production infrastructure and application issues, providing deep technical expertise and hands‑on support when required.
• Drive root cause analysis (RCA), implement corrective actions, and establish preventive measures to avoid recurrence.
• Collaborate closely with engineering cloud architects in system design discussions, architecture reviews, and whiteboard sessions.
• Partner with Development, QA, SRE, and external service providers or carriers to resolve issues and improve system reliability.
• Design, implement, and evolve deployment automation platforms for Kubernetes-based microservices.
• Improve service availability, performance, and scalability through automation, tooling, capacity planning, and process improvements.
• Analyze system and service performance, identify bottlenecks, and deliver actionable recommendations to improve efficiency and resilience.

Qualifications

• BS level technical degree required; Computer Science or Engineering background preferred.
• 8+ years of experience in a CloudOps / DevOps role.
• Hands on experience with AWS or any public cloud (Azure, GCP etc.).
• Knowledge of Linux, security and networking fundamentals.
• Working knowledge of container-based architecture and deployment (Docker, Kubernetes).
• Working knowledge of deployment automation development (Terraform, Helm, ArgoCD).
• Experience in diagnosing and resolving complex application problems.
• Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Flink, Kafka, and RabbitMQ.
• Experience with monitoring tools (Nagios, Grafana, Prometheus).
• Experience with cloud security and compliance implementation is a plus.
• Strong follow-through and initiative to stay with issues until they are resolved.
• Comfortable working within a distributed team located in multiple time zones.

Compensation

Salary based on region, qualifications and experience up to $180,000 - 225,000.

EEO Statement

We encourage people from underrepresented groups to apply. In keeping with our values, no employee or applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior from gaining a foothold in our organization.