Principal Clinical Specialist

Abbott (abbottcareers2 board); New Jersey; On-site; USD 120,000 - 180,000; Full time

Job summary

Abbott in New Jersey seeks a Senior EP Clinical Specialist to provide advanced engineering, sales, educational and clinical support for electrophysiology products. You will act as the senior clinical interface between the medical community and business, mentoring colleagues and delivering trainings, on-call support, and product demonstrations to physicians and staff.

In this role you will stay current on EP product trends, collaborate with sales and management to identify customer needs and

Qualifications

• Minimum of 6 years of clinical experience in electrophysiology (internal or external).
• Solely dedicated to EP with senior clinical specialist responsibilities.
• Senior EP CS role for at least 2 years.
• Experience with on-call support and regional training is preferred.

Responsibilities

• Provide advanced engineering, sales, educational and clinical support for EP products.
• Serve as senior clinical interface between medical community and business.
• Identify customer needs and influence sales growth through product expertise.
• Lead trainings and provide product demonstrations to physicians and staff.
• Mentor EP clinical support staff and stay current on industry trends.

Skills

Clinical experience

EP product knowledge

Leadership / mentoring

On-call support

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

Working under limited supervision, provides advanced engineering, sales, educational and technical support in response to more complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. Performs work that involves a high degree of independence and will be perceived as a proven leader/mentor in the region. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager. Technical proficiencies and performance are at the highest level of all Clinical Specialists in the region.

• Acts as the most senior clinical interface between the medical community and business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Identifies reports and advises of customer needs, product performance and potential sales opportunities to sales representatives / directors and/or management to influence sales growth and service of accounts.
• Provides engineering, sales, education and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis. Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals
• Provides insight, guidance, and feedback to management on market feedback and components of next generation of products
• Provides regional EP implant case coverage to defined accounts, and the accounts typically have EP share higher than national average.
• Provides additional back-up support to EP Sales Representatives in the following areas: Sales support;
• Regional training seminars;
• Clinical studies/data collection;
• Trouble Shooting; and,
• New product in-service training to physicians, nurses and sales representatives.

• Mentors and provides leadership to EP clinical support roles.
• Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
• Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
• Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities, on occasion, as assigned.

Required Qualifications

• Minimum of 6 years of clinical experience (internal or external).
• Prior industry/competitive experience, if external.
• Solely dedicated to EP.
• Must be in Sr. EP CS role for 2 years.
• 1 of last 2 performance ratings must be exceeds expe