Principal Business Systems Analyst - Remote

UnitedHealth Group; Eden Prairie (MN); Remote; USD 113,000 - 193,000; Full time

Job summary

UnitedHealth Group's Optum Tech team seeks a Principal Business Systems Analyst to lead enterprise technology, data, analytics, automation, and AI initiatives from strategy through delivery.

You’ll collaborate with business, product, engineering, data science, and architecture teams to design and deploy AI-powered solutions that modernize healthcare platforms. Remote work is supported with in-office four days a week in specified locations.

Qualifications

• Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience.

Responsibilities

• Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery.
• Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies.
• Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions.
• Manage program financials, business cases, forecasting, vendor relationships, and executive reporting.
• Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning.
• Oversee program execution, dependency management, release planning, and operational readiness.
• Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities, evaluate emerging trends, and inform strategic solution design.
• Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards.
• Lead organizational change management and technology adoption efforts to maximize business value while mentoring cross-functional teams.

Skills

Leadership

Analytics

AI

Automation

Program management

Stakeholder mgmt

Budgeting

Vendor mgmt

Security & compliance

Change management

Cross-functional teamwork

Education

Bachelor's degree

Advanced degree

Tools

AWS

Azure

AI deployment frameworks

Workflow automation tools

Job description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As a Principal Business Systems Analyst within UnitedHealthcare Medicare & Retirement, you will lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery. Partnering closely with business, product, engineering, data science, and architecture teams, you will design, develop, and deploy AI-powered solutions and platform modernizations that simplify the healthcare experience for Medicare-eligible individuals. This role drives technical strategy, program roadmaps, and execution plans while ensuring scalable, enterprise-compliant technology solutions.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
• Design, develop, and deploy AI-powered solutions and automations to address complex business challenges with an emphasis on responsible AI use
• Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
• Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
• Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
• Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
• Oversee program execution, dependency management, release planning, and operational readiness
• Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities, evaluate emerging trends, and inform strategic solution design
• Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
• Lead organizational change management and technology adoption efforts to maximize business value while mentoring cross-functional teams

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience
• 6+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
• 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
• 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
• 4+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
• 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
• 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
• 2+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
• 2+ years of experience partnering with engineering, architecture, data, and AI teams to design and deliver technology solutions

Preferred Qualifications:

• Advanced degree (e.g., Master's degree or MBA) in Computer Science, Information Systems, Business Administration, or a related field
• Experience in Medicare Advantage, Medicare Part D, or health plan operations within the healthcare/payer space
• Professional Agile/Scrum certification (e.g., SAFe Agilist, SPC, CSPO, or PMP)
• Experience with cloud platforms (e.g., AWS, Azure) and enterprise AI/ML deployment frameworks or workflow automation tools

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.