Principal Business Process Analyst
General Dynamics Information Technology
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Job summary
General Dynamics Information Technology, Inc. seeks a Principal Business Process Analyst to drive Agile product ownership for DOE mission-critical solutions built on Microsoft technologies including Power Platform, Dynamics 365 CRM, and SharePoint.
The role interfaces with customer stakeholders and a development team to deliver valued software through Agile and SAFe practices. You will guide products through conception, requirements gathering, development, release, and continuous improvement,
Qualifications
- Bachelor's degree in Business, Information Systems, CS, or related field preferred.
- 5+ years in BA, PM, PO, or related roles; 10+ years total preferred.
- 4+ years as Product Owner or Senior BA.
- 2+ years managing Agile backlogs, roadmaps, and delivery teams.
- Experience with Agile/Safe methodologies and stakeholder management.
Responsibilities
- Serve as primary customer-facing representative for the product team.
- Translate objectives into Epics, Features, User Stories, and Acceptance Criteria.
- Own and prioritize the product backlog and communicate roadmaps.
- Collaborate with technical teams to ensure requirements are understood.
- Facilitate requirements workshops and discovery sessions.
- Manage product lifecycle from inception to deployment and ongoing enhancement.
- Support release planning and cross-initiative prioritization.
- Lead Agile ceremonies and SAFe practices.
Skills
Education
Tools
Job description
Agile Delivery, Agile Methodology, Business Analysis, Product Ownership, Requirements Gathering
Regular
None
None
BI Full 6C (T4)
Process and Operational Efficiency
Agile Delivery, Agile Methodology, Business Analysis, Product Ownership, Requirements Gathering
Agile Delivery, Agile Methodology, Business Analysis, Product Ownership, Requirements Gathering
None
10 + years of related experience
Yes
Transform technology into mission impact by joining our team as a Principal Business Process Analyst supporting the U.S. Department of Energy. In this highly visible role, you will serve as the primary interface between customer stakeholders and an Agile development team responsible for delivering innovative solutions built on Microsoft technologies, including Power Platform, Dynamics CRM, and SharePoint.
As the Principal Business Process Analyst, you will drive products through their entire lifecycle, from concept and requirements gathering to development, release, and continuous improvement. You will work directly with customer stakeholders to understand business needs, translate requirements into actionable development work, manage product backlogs, and ensure the team delivers measurable value through Agile and SAFe methodologies.
- Serve as the primary customer-facing representative for the product team.
- Partner with stakeholders to understand business objectives, challenges, and mission priorities.
- Translate user research, stakeholder feedback, and strategic goals into clear Epics, Features, User Stories, and Acceptance Criteria.
- Own, maintain, and prioritize the product backlog to ensure alignment with business objectives and customer priorities.
- Develop and communicate product roadmaps, release plans, and delivery priorities.
- Collaborate with technical teams to ensure business requirements are clearly understood and successfully implemented.
- Facilitate requirements gathering workshops, stakeholder interviews, and discovery sessions.
- Analyze business processes and identify opportunities for automation, optimization, and digital transformation.
- Manage the product lifecycle from inception through deployment and ongoing enhancement.
- Facilitate Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Retrospectives.
- Ensure the development team delivers value through iterative Agile and SAFe practices.
- Monitor sprint progress and proactively identify risks, dependencies, and potential impediments.
- Collaborate with development, testing, and business stakeholders to ensure successful delivery outcomes.
- Support release planning and prioritization efforts across multiple initiatives.
- Leverage Azure DevOps (ADO) and future Jira implementations for backlog management and Agile execution.
- Build strong relationships with government customers, business users, technical teams, and leadership.
- Communicate product vision, status, risks, and outcomes effectively to both technical and non-technical audiences.
- Present recommendations, priorities, and roadmap updates to senior stakeholders.
- Ensure customer expectations are managed and solutions align with mission needs.
- Strong partnership with Department of Energy stakeholders.
- Well-maintained and prioritized product backlog.
- Clearly defined Epics, Features, User Stories, and Acceptance Criteria.
- Consistent delivery of business value through Agile execution.
- Effective management of product roadmaps, sprint activities, and stakeholder expectations.
- Continuous improvement of business processes and digital solutions supporting customer missions.
- Technical Training, Certification(s) or Degree required; Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred.
- 5+ years of relevant professional experience in Business Analysis, Product Management, Product Ownership, or related disciplines required; 10+ years total experience preferred.
- 4+ years of experience serving as a Product Owner, Lead Business Analyst, or Senior Business Analyst required.
- 2+ years of experience managing Agile product backlogs, roadmaps, and delivery teams required.
- Demonstrated experience gathering requirements and translating business needs into Epics, Features, User Stories, and Acceptance Criteria.
- Experience facilitating Agile ceremonies and supporting Scrum teams.
- Strong understanding of Agile and/or SAFe methodologies.
- Exceptional communication, presentation, and stakeholder management skills.
- Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), or equivalent Agile certification.
- Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.
- Experience with Microsoft SharePoint Online.
- Experience with Dynamics 365 CRM solutions.
- Experience using Azure DevOps and/or Jira for Agile backlog management.
- Knowledge of business process improvement and workflow automation practices.
- Experience operating in customer-facing consulting or professional services environments.
- Experience supporting federal government customers.
- Must be able to pass a background check to obtain a position of Public Trust.
- US Citizenship Required
- Remote
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
- Flexibility: Full-flex work week to own your priorities at work and at home
- Community: Award-winning culture of innovation and a military-friendly workplace
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
40
Less than 10%
Remote
Any Location / Remote
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
- As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
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