Principal Business Analyst

Navy Federal Credit Union; Vienna (VA); On-site; USD 110,000 - 170,000; Full time

Job summary

Navy Federal Credit Union is seeking an experienced Strategy and Analysis Leader to drive strategy, planning, and execution aligned with our mission. You will analyze data, identify opportunities, and guide cross-functional teams from intake to completion while reporting to senior leadership.

The role requires 7–10 years of experience, advanced analytical skills, and a track record of delivering executive-ready work.

Qualifications

• 7-10 years of experience in business and operational strategy, planning and analysis.
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
• Expert knowledge of data querying, reporting, forecasting, analysis and operations research.
• Advanced research, analytical, critical thinking, and problem-solving skills.
• Advanced problem resolution skills and root-cause analysis.
• Proficiency with word processing, spreadsheet, reporting, collaboration, and project delivery tools.
• Leadership and interpersonal skills to influence senior leadership and cross-functional teams.
• Ability to deliver executive-ready work with limited direction.
• Bachelor's Degree in Business Administration, Finance or related field.

Responsibilities

• Evaluate business data and analyses to identify challenges, opportunities, risks, and dependencies; provide data-driven recommendations.
• Convert ambiguous requests into structured work plans, deliverables, timelines, and next steps.
• Partner across teams to develop models and forecasting techniques for future performance.
• Conduct market research to identify trends, threats, and opportunities for innovation.
• Support implementation of solutions by building stakeholder relationships and driving execution.
• Create concise, executive-ready communications with clear decisions, risks, and escalation paths.
• Align internal processes with strategic goals across teams.
• Maintain project plans, timelines, risks, and stakeholder communications.
• Apply knowledge of internal operations to inform forward-looking focus.

Skills

Data analysis

Forecasting

Strategic planning

Stakeholder management

Executive communications

Project management

Advanced Excel

Education

Bachelor's Degree in Business Administration, Finance or related field

Master's Degree in Business Administration, Finance or related field

Tools

SQL

Excel

Power BI

Job description

Overview

Responsible for strategy, planning, and execution to align business operations with the credit union's mission and goals. Conduct analyses and gather, organize, and review data to identify internal and external strategic issues and opportunities affecting growth and profitability of the organization. Operates independently with minimal guidance to structure ambiguous problems, determine approach, identify risks and dependencies, and develop solutions to complex business challenges that have a significant impact on the function or branch. Owns work from intake through completion, including planning, stakeholder alignment, communication, issue resolution, escalation, and follow-through. Specialized skill set and proficiency with procedures, analysis techniques, project delivery practices, and business tools. Recognized as an expert and trusted advisor in own area within the company. Reports to VP or other functional executive.

Responsibilities

• Evaluate business data and conduct analyses and reporting to identify challenges, opportunities, risks, and dependencies; provide solutions and recommendations to complex business problems using quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
• Independently convert ambiguous requests into structured work plans, deliverables, timelines, decision points, and next steps with limited manager support for routine execution activities
• Partner across teams to develop advanced statistical models and forecasting techniques to predict future business performance and inform strategic decision-making
• Conduct comprehensive market research and analysis to identify emerging trends, competitive threats, and opportunities for innovation
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, adapting to competing demands and organizational changes, and proactively driving execution from intake through completion
• Create concise, executive-ready communications that synthesize complex information into clear status updates, recommendations, decision points, risks, and escalation paths with minimal revision
• Assess requirements for internal business processes, ensuring integration across teams and business units and compatibility with organizational strategic goals
• Maintain project plans, action logs, timelines, issue and risk tracking, stakeholder communications, and follow-up routines to drive accountability and ensure commitments are tracked through completion
• Utilize comprehensive knowledge of company's internal operations to develop forward-looking focus for business

Qualifications

• 7-10 years of experience in business and operational strategy, planning and analysis
• Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines
• Expert knowledge of data querying, reporting, forecasting, analysis and operations research
• Advanced research, analytical, critical thinking, and problem-solving skills, including the ability to independently structure ambiguous problems and determine appropriate analysis or delivery approach
• Advanced problem resolution skills, including determining root cause, scope and scale of issues, identifying options, recommending paths forward, and escalating with clear context when appropriate
• Advanced proficiency with word processing, spreadsheet, reporting, collaboration, and project delivery tools; independently learns and applies new systems, processes, and procedures as needed
• Advanced leadership and interpersonal skills, with the ability to influence and collaborate with senior leadership and cross-functional teams
• Expert project management skills to lead projects and/or initiatives of large scope, including independently creating and maintaining work plans, action logs, timelines, issue and risk tracking, stakeholder communications, and follow-up mechanisms while working effectively with diverse internal and external contacts
• Demonstrated ability to operate with sound judgment and limited direction, anticipate needs, prioritize effectively, and deliver executive-ready work products with minimal rework
• Bachelor's Degree in Business Administration, Finance or related field

Key Success Behaviors

• Operates independently with minimal direction and limited need for routine task support
• Converts ambiguity into clear plans, deliverables, timelines, risks, dependencies, and decisions needed
• Owns work from intake through completion and proactively drives follow-through
• Produces concise, executive-ready communications and recommendations with minimal revision
• Escalates appropriately with clear options, impacts, and recommended next steps
• Creates reusable tools, processes, or deliverables that reduce waste and improve team execution

Desired Qualifications

• Master's Degree in Business Administration, Finance or related field

Additional Information

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
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• Computerworld® Best Places to Work in IT 2026
• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025
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• Military Times 2025 Best for Vets Employers
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

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Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.