Principal Associate, Risk Management (Auto)

Information Technology Senior Management Forum; Plano (TX); Hybrid; USD 110,000 - 125,000; Full time

Job summary

Capital One is seeking a Principal Associate, Risk Management (Auto) in Plano, TX to help provide professional risk judgment and develop innovative solutions that mitigate risks while supporting business strategies. You will work across risk, compliance, legal and technology teams to enable informed decision-making and top‑line goals.

The role emphasizes cross-functional collaboration, influence with senior leaders, and a strong focus on customer outcomes, with a hybrid in-office schedule three

Qualifications

• High School diploma, GED or equivalent certification.
• At least 3 years of experience in risk or process management.
• At least 3 years working with internal business customers.
• Bachelor's Degree or military experience preferred.
• 3+ years of experience presenting to senior leadership preferred.
• 5+ years of experience in risk or process management preferred.
• 5+ years working with internal business customers preferred.

Responsibilities

• Develop a deep understanding of business strategies, products, services, and risk profile.
• Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite.
• Analyze data to identify risks and trends and provide insights to internal customers.
• Provide guidance to business partners on implementing risk policies and programs.
• Drive collaboration between risk, compliance, legal, and other business support functions.
• Escalate risk management gaps to executive management and, when appropriate, the Board of Directors.
• Identify opportunities to improve risk management practices and deliver an exceptional customer experience.
• Drive containment and remediation of process breakdowns with compliance, legal and business teams.
• Analyze trends, determine root cause, and propose solutions.

Skills

Risk management

Process management

Internal customer management

Presenting to senior leadership

Education

High School diploma, GED or equivalent

Bachelor's Degree

Job description

Principal Associate, Risk Management (Auto)

As a Principal Risk Associate in the Financial Services Auto Risk Office, you will provide professional risk judgment that enables business partners to tackle major company challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the Company, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.

In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the division partnering closely with senior business and risk office leaders, technology, compliance, legal, and Operational Risk Management.

In your role, you will:

• Develop a deep understanding of business strategies, products, services, and risk profile;
• Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite;
• Analyze data to proactively identify risks and trends and provide insights that support internal customers in decision-making;
• Provide guidance and advice to business partners on implementing risk policies and programs;
• Drive collaboration between the risk, compliance, legal, and other business support functions;
• Ensure independent escalation of risk management gaps, issues, and concerns to executive management and when appropriate, the Board of Directors, including emerging risks and regulatory focus areas;
• Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
• Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams
• Ability to analyze trends, determine root cause, and propose solutions

Qualities of a Successful Candidate:

• Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence.
• Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership.
• Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions.
• Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won’t set you back, because you’ll stay focused on your goals. You’re organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do.
• Up for a Challenge and Fungible - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges.
• Passionate and Customer-Focused - You are customer obsessed. You make it your business to understand their needs and their goals and are not satisfied with anything less than an exceptional customer experience.
• Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal.

Hybrid associates work in-office three days per week, with this position required to be in-office Tuesday through Thursday. When we’re in the office, we’re not just getting work done—we’re collaborating, building relationships, and taking advantage of all our in-person resources, including health centers, cafeterias, green spaces and much more.

Basic Qualifications:

• High School diploma, GED or equivalent certification
• At least 3 years of experience in risk or process management
• At least 3 years working with internal business customers

Preferred Qualifications:

• Bachelor's Degree or military experience
• 3+ years of experience in presenting to senior leadership
• 5+ years of experience in risk or process management
• 5+ years working with internal business customers

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Plano, TX: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is expected to accept applications for a minimum of 5 business days.No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).