Principal Associate, Operational Risk Management, Third Party Risk Manager (TPRM)

Capital One National Association; Richmond (VA); On-site; USD 110,000 - 138,000; Full time

Benefits offered by this job

Performance-based incentive

Job summary

Capital One seeks a Principal Associate for Operational Risk Management in Third Party Risk Management. You will drive governance programs, act as a core SME on TPRM requirements, and collaborate with cross-functional partners to navigate regulatory landscapes and uphold risk practices.

You will lead high-impact governance initiatives, manage remediation of TPRM risks, and maintain taxonomies and diagnostics across the enterprise, while supporting audits and mandate compliance.

Qualifications

• Bachelor's Degree or military experience.
• At least 3 years of experience in Operational Risk Management, Third-Party Risk Management, Compliance, or Audit within a financial institution or a regulated industry.
• At least 2 years of experience in process management governance.
• 4+ years in a dedicated TPRM role focusing on risk framework, governance and policy.
• 3+ years of Process Management or Project Management with risk workflow optimization.

Responsibilities

• Support Framework and Policy Governance: Support the enterprise TPRM policies and standards across the full lifecycle.
• Drive Risk Oversight Programs: Lead the execution of the annual TPRM Risk Oversight Program Self-Assessment and Process Criticality Assessments to ensure robust framework compliance.
• Act as an Internal SME: Serve as the primary subject matter expert on TPRM requirement applicability, providing guidance and participating in risk assessments from a holistic risk perspective.
• Manage Issue Remediation: Own and lead end-to-end remediation of TPRM-related risk issues.
• Maintain Taxonomies and Diagnostics: Shape and maintain the TPRM Risk Taxonomies and Process Diagnostic guidance for consistency across the enterprise.
• Support Audits and Exams: Facilitate for relevant audits, regulatory examinations, and process level assessments.
• Ensure Mandate Compliance: Support Designated Mandate Owners with rigorous requirement fulfillment and attestation processes.
• International TPRM Requirements: Serve as the primary contact on applicability of international TPRM requirements.

Skills

Operational risk management

Third-party risk management

Governance

Compliance

Audit

Stakeholder communication

Education

Bachelor's degree

Job description

Principal Associate, Operational Risk Management, Third Party Risk Manager (TPRM)

Capital One is seeking an energetic, self-motivated Principal Associate to join the Third Party Risk Management (TPRM) Team within the Operational Risk Management (ORM) second line of defense. The TPRM team is a dedicated group of professionals whose mission is to provide value-add, independent stewardship of Capital One's third-party management practices, enabling Capital One to manage its Third Party Risk effectively and resiliently.

The successful candidate will play a critical role in driving the strategy, integrity, and continuous improvement of the Third Party Risk Management Framework across the enterprise. In this role, you will lead high-impact governance programs, serve as a core subject matter expert, and ensure our risk management practices are rigorously executed and well-managed. You will collaborate closely with cross-functional partners and leadership to navigate a dynamic regulatory landscape and uphold sound risk practices.

Responsibilities

• Support Framework and Policy Governance: Support the enterprise TPRM policies and standards across the full lifecycle.
• Drive Risk Oversight Programs: Lead the execution of the annual TPRM Risk Oversight Program Self-Assessment and Process Criticality Assessments to ensure robust framework compliance.
• Act as an Internal SME: Serve as the primary subject matter expert on TPRM requirement applicability, providing guidance to the business and participating in broader partner risk assessments (such as Cyber Program assessments) from a holistic risk perspective.
• Manage Issue Remediation: Own and lead the end-to-end remediation of TPRM-related risk issues, ensuring sustainable, well-managed solutions are implemented.
• Maintain Taxonomies and Diagnostics: Shape and maintain the TPRM Risk Taxonomies and Process Diagnostic guidance to ensure consistency and clarity across the enterprise.
• Support Audits and Exams: Act as a key partner and facilitator for relevant first-line and second-line audits, regulatory examinations, and Process Level Assessments.
• Ensure Mandate Compliance: Support Designated Mandate Owners (DMO) with rigorous requirement fulfillment and annual attestation processes.
• International TPRM Requirements: Serve as the primary point of contact and expert in the applicability of international TPRM requirements to the Capital One program.

Basic Qualifications

• Bachelor's Degree or military experience.
• At least 3 years of experience in Operational Risk Management, Third-Party Risk Management, Compliance, or Audit within a financial institution or a regulated industry.
• At least 2 years of experience in process management governance.

Preferred Qualifications

• 4+ years of experience in a dedicated Third-Party Risk Management (TPRM) role focusing on overall risk framework, governance, and policy (as opposed to technical or cyber-only security assessments).
• 3+ years of experience in Process Management or Project Management, with a strong understanding of how to optimize risk workflows.
• Proven track record of leading risk remediation efforts and managing interactions with internal audit or regulatory examiners.
• Excellent written and verbal communication skills, with the ability to influence stakeholders and synthesize complex risk concepts for leadership.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Risk SpecialistRichmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).