Principal Architect, Sales and Marketing Technologies

Aon; Illinois; On-site; USD 170,000 - 180,000; Full time

Benefits offered by this job

401(k) plan with employer match

Employee stock purchase plan

Long-term incentive consideration

Medical, dental and vision insurance

Paid time off and holidays

Job summary

Aon plc is seeking a Technology Architect to lead the enterprise Sales and Marketing technology architecture. You will define the target-state architecture and a multi-year roadmap for CRM, marketing automation, CDP, and AI-powered customer engagement platforms.

You will partner with product, engineering, security and data teams to deliver scalable, secure, and integrated solutions, while mentoring other architects and driving modernization across the landscape.

Qualifications

• 10+ years in solution or enterprise architecture or tech leadership
• Deep experience in Sales & Marketing tech ecosystems
• Strong knowledge of Salesforce and Oracle platforms
• Experience with Sitecore and digital experience platforms
• Expertise in CDP, data management, personalization
• Knowledge of AI architecture and trends
• Experience designing complex integrations across cloud/SaaS/APIs
• Knowledge of modern architecture patterns (cloud-native, microservices, API-first)
• Experience leading large-scale modernization & governance
• Strong collaboration and executive communication skills

Responsibilities

• Define and govern the technology architecture for client engagement and digital experiences
• Establish target-state architecture and multi-year roadmap for Sales & Marketing platforms
• Lead architecture design across CRM, Marketing Automation, CDP, and AI-enabled channels
• Drive integration strategy and data flow across the ecosystem
• Partner with product, engineering, security, and data teams to deliver scalable solutions
• Mentor architects and engineering teams and promote engineering excellence
• Evaluate emerging technologies for modernization and business value
• Lead architecture reviews, governance forums, and long-term planning

Skills

Salesforce

Oracle CX

Sitecore

CDP

AI architecture

Cloud-native

Microservices

API-first

Executive communication

Education

Bachelor's degree in CS/IS/Engineering

Tools

Salesforce CRM

Oracle CX

Sitecore

Job description

Aon is in the business of better decisions

Are you a Technology Architect with deep experience architecting enterprise Sales and Marketing technology ecosystems? This could be a superb opportunity to explore!

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As the lead architect for Aon's Sales & Marketing technology portfolio, you will define and govern the technology architecture that powers client engagement, digital experiences, marketing efficiency, and commercial operations.

Establish and maintain the target-state architecture and multi-year technology roadmap across Sales & Marketing platforms.

• Serve as the strategic architecture advisor to business and technology leaders, aligning technology investments with business objectives and enterprise standards.
• Lead architecture and solution design across CRM, Marketing Automation, Web, CDP, Analytics, Data, and artificial intelligence driven customer engagement platforms.
• Drive platform integration strategy, ensuring flawless data flow and customer journeys across the technology ecosystem.
• Partner with product, engineering, security, infrastructure, and data teams to deliver scalable, secure, and resilient solutions.
• Evaluate emerging technologies and industry trends to find opportunities for innovation, modernization, and business value.
• Establish architecture governance, design standards, and best practices while reducing technical debt and improving platform sustainability.
• Lead technology assessments, vendor evaluations, and major transformation initiatives across the Sales & Marketing landscape.
• Mentor architects and engineering teams while encouraging architecture field and engineering excellence.

Key Technology Domains

The architecture portfolio will include:

• CRM Platforms (Salesforce, Oracle CX)
• Marketing Automation Platforms (Oracle Eloqua, Salesforce Marketing Cloud, and related technologies)
• Customer Data Platforms (CDP)
• Aon.com and Digital Experience Platforms (Sitecore and related web technologies)
• Analytics, Reporting, and Customer Insights
• Data Integration and API Ecosystems
• AI-Powered Sales and Marketing Capabilities
• Lead Management and Customer Journey Technologies

How this opportunity is different

This role provides a unique opportunity to influence the future of Aon's sales and marketing technology ecosystem. You will work across business and technology teams to architect solutions that connect client data, digital experiences, marketing capabilities, and sales processes into a modern, integrated platform that enables growth and innovation.

Success requires a balance of critical thinking, technical depth, business insight, and the ability to influence decisions across a complex global organization.

Skills and experience that will lead to success

• 10+ years of experience in solution architecture, enterprise architecture, or technology leadership roles.
• Deep experience architecting enterprise Sales & Marketing technology ecosystems.
• Strong knowledge of Salesforce and Oracle platforms, including CRM and marketing technologies.
• Experience with Sitecore, digital experience platforms, web architectures, and customer-facing applications.
• Expertise in Customer Data Platforms (CDP), customer data management, and personalization strategies.
• Strong knowledge of AI architecture and trends.
• Experience designing complex integrations across cloud platforms, SaaS applications, APIs, headless, composable and enterprise systems.
• Knowledge of modern architecture patterns including cloud-native, composable architecture, microservices, event-driven design, and API-first development.
• Experience leading large-scale technology modernization and digital transformation initiatives. Experience leading architecture reviews, governance forums, and long-term planning activities.
• Strong collaborator management and relationship-building skills. Ability to influence technology and business leaders without direct authority. Exceptional communication and presentation skills with executive audiences.
• Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, or a related field.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $170k to $180k annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to:

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon's discretion
• medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program