Reports to: Global Head of Technology (SVP Engineering)
Function: Platform & Product Architecture (Cloud-Native Data/SaaS)
Job overview
Reltio is scaling a cloud-native, multi-tenant data platform used by global enterprises. We need a Principal Architect to set the end-to-end architecture vision, de-risk the roadmap, and turn strategy into secure, reliable, cost‑efficient systems—while upleveling the engineering organization.
Key Responsibilities
Set the vision: Author and socialize the product/platform architecture strategy; maintain ADRs and tech radars.
- Design at scale: Lead designs for multi‑tenant isolation, data models, schemas, indexing/OLAP, and event‑driven systems.
- Evolve the platform: Standardize service meshes, API gateways, policy-as-code, and multi‑cloud deployment patterns.
- Operational excellence: Embed SRE practices (SLOs, error budgets, incident learning), capacity planning, and chaos testing.
- Security & privacy: Lead threat models, data classification, encryption, secrets, key management, and SBOM/SLSA controls.
- AI architecture: Define patterns for RAG/agents, prompt & model governance, telemetry, evaluations, and fallbacks.
- Mentor & scale: Coach Staff/Principal engineers and architects; chair architecture reviews; build a healthy review culture.
- Executive partnering: Communicate options/trade-offs to C‑suite; align decisions with business value and customer impact.
- Customer evangelism: Join key enterprise conversations; convert requirements into pragmatic designs and phased delivery.
Qualifications
- 20+ years in product/platform architecture for large‑scale, cloud-native SaaS; recent Principal/Distinguished Architect scope leading end‑to‑end product decisions and migrations across multi‑cloud.
- Cloud & Kubernetes depth: EKS/AKS/GKE; service mesh (Istio/Linkerd), observability (Prometheus/Grafana), platform control planes, operators/CRDs. Able to define golden paths/paved roads for teams.
- AI/ML & Agentic AI in production: ML pipelines (MLflow/Kubeflow/Airflow) and LLM/agent frameworks (OpenAI APIs, LLaMA, LangChain/LangGraph; tool‑use, memory, evals).
- Security, privacy, and compliance by design: threat modeling, data classification, encryption/keys, and EU GDPR awareness through real product work.
- Executive communication & customer leadership: converts complex trade‑offs into simple choices; partners with CXO/stakeholders globally; architecture evangelism with customers.
- C‑suite influence & decision facilitation: runs architecture reviews/SteerCos with crisp options, risk/ROI framing, and written decision records; pre‑wires global stakeholders to land decisions quickly.
- Customer‑back product thinking: meets enterprises regularly, translates requirements into phased designs (MVP → scale), and defends non‑negotiables (SLOs, security, privacy).
- Cross‑geo orchestration: proven delivery across US/EU/India time zones; builds async rituals, documentation standards, and handoff mechanisms that raise velocity and quality.
- Culture carrier & coaching: uplevels Staff/Principal engineers, codifies paved roads (CI/CD, testing, observability), and scales architectural patterns via ADRs/radars.
Preferred Qualifications
- Multi‑cloud platform stewardship: proven ownership of cross‑cloud platforms (e.g., control planes, observability, incident management) and data lake stacks, shipped to enterprise customers.
- Cost/performance engineering: track record reducing infra cost per tenant and improving p95/p99 latency/MTTR via capacity planning, workload placement, and autoscaling patterns.
- Programming fluency: Java/Scala/Python/Go/Rust for credible code‑review and reference implementations.
- OSS & ecosystem contribution: prior contributions to relevant frameworks (e.g., Hadoop tuning, NoSQL ORM, Camel/Keycloak) a plus.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.