Principal Architect

hackajob; Milford (MA); On-site; USD 122,000 - 162,500; Full time

Job summary

A leading global science-driven organization is seeking a Salesforce Architect to join their Customer Platform team. In this mid-senior level role, you will drive new capabilities across the Salesforce ecosystem, focusing on scalable solutions and technical excellence. Ideal candidates will have over 7 years of software development experience, with a strong background in the Salesforce platform and proven expertise in Sales Cloud, Service Cloud, and Marketing Cloud. This full-time position offers a competitive salary and a collaborative work environment.

Qualifications

• 7+ years of software development experience, including 5+ years within the Salesforce ecosystem.
• Proven expertise across Sales Cloud, Service Cloud, and Marketing Cloud in enterprise environments.
• Strong knowledge of Salesforce architecture, including Apex and Lightning Web Components.

Responsibilities

• Define and recommend scalable, secure Salesforce architectures aligned with requirements.
• Lead technical design and solutioning for Salesforce initiatives, ensuring consistency.

Skills

Salesforce architecture expertise

Software development

Analytical thinking

CI/CD pipelines

Technical design and solutioning

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Sales Cloud

Service Cloud

Marketing Cloud

Copado

REST APIs

Job description

Salary

$122,000 – $162,500 per annum

Role Overview

In this role, you will be a key member of the Customer Platform team within the IT department, driving new capabilities across the Salesforce ecosystem to support global Sales, Marketing, Service, and Field Service operations. You will lead the discovery, design, and implementation of scalable Salesforce solutions, with a strong focus on architecture, integrations, and technical excellence. This includes developing and delivering proofs of concept for complex, cross-functional initiatives. Waters is looking for versatile, proactive leaders who enjoy tackling new challenges, demonstrating ownership, and delivering strong business outcomes.

Key Responsibilities

• Define and recommend scalable, secure Salesforce architectures and design patterns aligned with business and IT requirements
• Establish and enforce Salesforce standards, frameworks, and best practices, mentoring and guiding project teams
• Lead technical design and solutioning for Salesforce initiatives, ensuring platform-wide consistency
• Ensure all solutions comply with Waters’ design, deployment, and support standards
• Integrate AI capabilities to enhance automation, analytics, and customer insights
• Conduct design and code reviews to ensure solution quality, performance, and maintainability
• Monitor and optimise Salesforce platform performance and reliability
• Resolve complex technical and integration issues across Salesforce and external systems
• Stay current with Salesforce and industry innovations to drive continuous improvement
• Communicate complex technical concepts clearly to stakeholders at all levels

You’ll Bring

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• 7+ years of software development experience, including 5+ years within the Salesforce ecosystem
• Proven expertise across Sales Cloud, Service Cloud, and Marketing Cloud in enterprise environments
• Strong technical knowledge of Salesforce architecture, including Apex, Lightning Web Components (LWC), Flows, and security models
• Experience designing integrations with ERP and external systems using REST, Bulk, and Streaming APIs, as well as event-driven architectures
• Hands-on experience with CI/CD pipelines, Git branching strategies, and deployment tools such as Copado
• Deep understanding of enterprise architecture, governance, and Salesforce development best practices
• Strong analytical and strategic thinking skills, with the ability to align technology with business objectives
• Experience working in a scaled agile environment

Preferred Experience

• Salesforce certifications such as Administrator, Platform Developer I, Platform App Builder, and Architect
• Experience leading large-scale, cross-functional Salesforce initiatives
• Exposure to AI-driven capabilities within CRM platforms

Why Apply?

At Waters Corporation, you’ll join a global, science-driven organisation with more than 65 years of innovation, supporting customers across life sciences, materials, food, and environmental sectors in over 100 countries. You’ll work in an inclusive, diverse, and collaborative environment where technology plays a critical role in accelerating scientific discovery and improving everyday life, while having the opportunity to lead impactful, enterprise-scale Salesforce solutions.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology, Engineering, and Consulting