Principal Application Architect - Adobe Experience Cloud & AI

BioSpace; Plainsboro Township (NJ); On-site; USD 120,000 - 223,000; Full time

Benefits offered by this job

Medical, dental and vision

Life and disability insurance

401(k) and retirement benefits

Flexible spending accounts

Tuition reimbursement

Parental leave

Job summary

Novo Nordisk seeks a Principal Enterprise Architect to define and drive the Adobe Experience Cloud strategy, unifying AEM, AEP, and data activation across channels. This role partners with Enterprise Architecture and business leaders to ensure sustainable, scalable solutions aligned with enterprise goals.

The position requires deep Adobe CX Platform experience, strong leadership, and the ability to guide complex integrations and AI-driven personalization.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration or related field.
• Minimum 5 years experience in pharma, biotechnology, or healthcare IT.
• 12+ years in areas: AEM, AEP, Analytics, Target, and CX Platform ecosystem.

Responsibilities

• Define and govern end-to-end Adobe architecture, including data flows between AEP and AEM.
• Act as primary technical authority for Adobe CX Platform, across web/content delivery and data activation.
• Lead stakeholder relationships and drive sustainable architectural outcomes.
• Leverage AI/ML capabilities to enable personalized experiences across channels.
• Manage IT vendors and ensure mature products/services.

Skills

Adobe CX Platform

Adobe Experience Manager (AEM)

Adobe Experience Platform (AEP)

Adobe Analytics

Adobe Target

Enterprise Architecture

Stakeholder management

Leadership

AI/ML personalization

Risk management

Education

Bachelor’s Degree in Computer Science, IS or related field

Tools

AEM

AEP

Analytics

Job description

About The Department

The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

The Principal Enterprise Architect – Adobe Experience Cloud & AI will define and drive the enterprise architecture for Novo Nordisk’s Adobe ecosystem, with primary responsibility for Adobe Experience Manager and Adobe Experience Platform. This role will ensure that AEM, AEP, and the broader Adobe Experience Cloud operate as a unified ecosystem connecting content, customer data, analytics, personalization, decisioning, journey orchestration, and activation across channels.

Relationships

This position reports to the Associate Director, Business Applications. The position interacts with multiple NNI internal functions, such as Omnichannel Campaign Operations, Marketing Operations, Market Development/HCP Engagement, Brand teams, Commercial Operations Planning, all business application teams, infrastructure operations, security, the global IT architecture team and the global analytics team, as well as external operational vendors and agencies.

Essential Functions

• Leverages knowledge of the business and industry to influence and impact the decision‑making process and the development of future strategies
• Partners with Enterprise Architecture, business leaders to ensure that solutions are sustainable and assist with the organizational change management process
• Serves as a valued advisor to stakeholders by anticipating needs and developing solutions that are aligned with business strategiesLeverages Technology Principles, Knowledge & Practices: Serves as the primary technical authority for the Adobe CX Platform, including Adobe Experience Manager (AEM) for web and content delivery, and Adobe Experience Platform (AEP) for customer data management, segmentation, activation, personalization, and journey orchestration.
• Defines and governs the end‑to‑end Adobe architecture, including data flows between AEP and AEM, integration with downstream activation channels, Real‑Time CDP configuration, and AI/ML‑driven personalization frameworks.
• Manages It Vendors: Ensure technology vendors have mature products and services
• Understands & Applies Risk Management Practices: Ensure recommended solutions used are robust and sustainable
• Builds Relationships & Influences Key Stakeholders: Builds trusting, collaborative relationships with internal and external stakeholders, which help accomplish key business objectives
• Develops and communicates strong, fact‑based rationales to build support for ones perspectives and initiatives.

Physical Requirements

0-10% overnight travel required.

Qualifications

• A Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field required. Solid relevant experience may be substituted when appropriate
• Minimum of 5 years experience in pharma, biotechnology, or healthcare IT
• A minimum of 12 years of progressively responsible experience in one or more of the following areas:
• Adobe Experience Manager (AEM), including Sites, Assets, Forms, and headless/hybrid delivery architectures
• Adobe Experience Platform (AEP), including Real‑Time CDP, Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), and data ingestion/activation frameworks
• Adobe Analytics and Adobe Target for measurement, testing, and personalization
• Adobe's integrated CX Platform ecosystem, including cross-product data flows, identity stitching, and unified customer profile architecture
• Adobe's latest AI and Generative AI capabilities, with demonstrated experience in assessing organizational readiness and leading end‑to‑end implementation of AI‑driven features across the Adobe platform stackStrong general business understanding and IT architecture skills
• Significant experience with evaluating and implementing new technologies
• Strong leadership capabilities
• Ability to develop and maintain strong internal relationships
• Ability to lead a project in the development and implementation of processes and programs
• Ability to understand the architecture of systems and how applications integrate into those systems. Ability to work effectively as a member of a solution development team
• Ability to work independently

The base compensation range for this position is $120,300 to $222,600. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long‑term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex‑able vacation policy, and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long‑term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.