Principal AI Engineer, Confluence AI Platform

Atlassian; San Francisco (CA); Hybrid; USD 210.000 - 274.000; Vollzeit

Benefits dieser Stelle

Health and wellbeing resources

Volunteer days

Equity

Zusammenfassung

Atlassian supports flexible work—office, remote, or a blend—across locations where we have a legal entity, including the United States.

In Confluence AI, you will lead high-impact initiatives, set technical direction for frontend, backend and AI integrations, and partner with product and ML teams to deliver trusted, scalable experiences.

This role also offers competitive compensation across pay zones, with equity and benefits.

Aufgaben

• Drive complex technical decisions shaping Confluence AI across teams and quarters
• Lead the largest and most complex initiatives from architecture and prototyping through launch and iteration
• Set technical direction across user experiences, backend services, and AI integrations, balancing delivery speed, quality, and long-term maintainability
• Design scalable, resilient systems that meet performance, reliability, security, and cost requirements
• Apply advances in generative AI, retrieval, agents, and evaluation to improve usefulness, accuracy, and consistency of Confluence AI experiences
• Build quality into the full product lifecycle through automated evaluations, representative test datasets, user feedback, and production monitoring
• Prototype and assess emerging technologies, adopting approaches that demonstrate measurable improvements in customer outcomes
• Partner with machine learning and platform teams to improve grounding, context retrieval, orchestration, and safeguards
• Establish continuous improvement processes that connect production insights to engineering priorities
• Build intuitive full stack experiences that make AI capabilities easy to discover, understand, and incorporate into everyday workflows
• Partner with product, design, and analytics to identify barriers to adoption and translate insights into targeted improvements
• Define and track measures of AI quality, activation, repeat usage, retention, and customer value
• Use experimentation to understand how improvements in quality and usability contribute to sustained growth
• Prioritize experiences that earn user trust and deliver recurring value across Confluence
• Collaborate closely with product managers, designers, engineers, and data scientists to deliver cohesive AI experiences
• Lead initiatives across Confluence and Atlassian, aligning shared capabilities with product needs
• Communicate technical strategy, tradeoffs, and results clearly to technical and non-technical stakeholders
• Bridge gaps across frontend, backend, AI infrastructure, and analytics to ensure end-to-end ownership of customer outcomes
• Mentor engineers across levels, strengthening full stack engineering, AI integration, and experimentation practices
• Raise engineering standards through technical guidance, design reviews, and hands-on contributions
• Develop reusable capabilities and practices that help teams deliver high-quality AI experiences more effectively
• Share learning across the organization and build a culture of curiosity, accountability, and continuous improvement
• Make informed decisions by balancing customer impact, technical feasibility, delivery speed, risk, and cost
• Reduce ambiguity through focused prototypes, experiments, and measurable success criteria
• Connect individual capabilities to a coherent Confluence AI strategy and broader Atlassian platform direction
• Anticipate evolving customer needs and technology shifts, guiding investments that support durable product quality and growth

Jobbeschreibung

Atlassian supports flexible work—office, remote, or a blend—across locations where we have a legal entity, including the United States.

In Confluence AI, you will lead high-impact initiatives, set technical direction for frontend, backend and AI integrations, and partner with product and ML teams to deliver trusted, scalable experiences.

This role also offers competitive compensation across pay zones, with equity and benefits.