Principal Agentic Platform Engineer - AI-Driven Services

Elasticsearch B.V.

Northern (KY)

Hybrid

USD 160,000 - 253,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Health coverage for you and family

Flexible locations and schedules

Generous vacation days

Donation matching program

Volunteer hours

Parental leave

Job summary

Elastic is seeking a Principal, Agentic Engineering Platform to design, ship, and refine agentic systems that support our services team. You will set technical standards, guide product strategy, and manage the complete life cycle from building to deployment, monitoring and iteration.

A priority is DIMA, Elastic's migration automation platform for SIEM and observability projects. You will lead multi-step workflows using LLM orchestration, tool integration, retrieval-augmented generation, and

Qualifications

10+ years of platform engineering, software engineering, or technical professional services experience.
Experience deploying agentic or LLM-powered applications to production.
Experience with LLM orchestration, prompt engineering, tool integration, and RAG architectures.

Responsibilities

Define and lead services agentic platform engineering with clear architectural standards and an automated toolchain.
Develop evaluation frameworks for agent performance across accuracy, reliability, response time, cost, and stability.
Implement tracing across tool calls, context assembly, and decision logic to troubleshoot production issues.
Serve as a technical liaison between services platform engineering and delivery teams to integrate agentic workflows into processes.