Principal Admitting Worker - ED Registration Irvine - FT Mids

University of California, Irvine; Irvine (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Discounts and perks

Job summary

University of California, Irvine is seeking an Emergency Department Registration professional to perform essential front-line registration tasks, including pre-admission, financial counseling, insurance verification, and authorization processes in a busy hospital setting.

The role requires strong customer service, English communication, and knowledge of payer and government health plans; experience with hospital registration software is preferred.

Qualifications

• Must have strong customer service skills in a medical setting.
• Proficient in medical terminology.
• Experience with registration or billing software programs.
• Experience in a hospital or medical office setting.
• Excellent written and verbal communication skills in English.
• Knowledge of Government and Commercial insurance plans.
• Ability to navigate payer and government websites to interpret health plan benefits.

Responsibilities

• Handle pre-admission, financial counseling, and insurance notification.
• Verify eligibility and authorization for services.
• Manage registrations and referrals, including timelines and accuracy.
• Support unscheduled admissions in acute care or mental health settings.
• Assist with NICU transfers and other duties as assigned.

Skills

Customer service

Medical terminology

English communication

Payer/insurance navigation

Hospital registration software

Managed care knowledge

Referral authorization process

Government/Commercial insurance plans

Tools

Quest

Invision

EPIC

Job description

Who We Are

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Your Role on the Team

Position Summary

Incumbent performs the essential functions of the Emergency Department Registration, which can include: pre-admission, financial counseling, insurance notification, verification and authorization, management of unscheduled admissions in acute care or mental health admissions, NICU transfers and other duties as assigned.

What It Takes to be Successful

Required Qualifications

• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must demonstrate general understanding of medical terminology
• Must demonstrate customer service skills appropriate to the job
• Extensive and demonstrated knowledge of Government and Commercial Insurance Plans
• Experience with registration and/or billings computer software programs
• Experience in a hospital or medical office setting
• Excellent written and verbal communication skills in English
• Demonstrated knowledge and understanding of Managed Care plans
• Demonstrated experience with referral authorization process
• Demonstrated ability to utilize payer and government websites to access and interpret health plan benefit packages and make determinations
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System

Preferred Qualifications

• Knowledge of University and medical center organizations, policies, procedures and forms
• Experience with computer software programs such as Quest, Invision and EPIC
• Bilingual in English and Spanish
• Ability to ensure proper billing or financial procedures for patients

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at [e-mail] or at [phone], Monday - Friday from 8:30 a.m. - 5:00 p.m.

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization