Primary Care Patient Navigator - Spanish Bilingual

HealthNet; Center (IN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision Plan

Flexible Spending Account

401k Match

Paid Time Off

Job summary

HealthNet seeks a patient care assistant to support back office medical staff in Indianapolis, IN. The role involves gathering patient information, documenting vital signs and medical history, and assisting with room preparation and clerical tasks in the EMR.

Responsibilities include pre-calling patients, documenting in EMR, and ensuring smooth patient flow. A high school diploma or GED and BLS certification are required; Spanish bilingual ability is preferred.

Qualifications

• Requires high school diploma or GED.
• Requires Basic Life Support (BLS) certification via AHA.
• Requires ability to collect patient information accurately.
• Experience with Microsoft products and Electronic Medical Records (EMR).
• Travel may be required.
• Bilingual in Spanish.

Responsibilities

• Assist back office medical staff with patient care as directed by providers or clinic managers.
• Greet and screen patients, gather and document vital signs and medical history.
• Document patient information in the electronic medical record.
• Support exam room preparation and organization of medical records.
• Assist with implementation of services and patient follow-up as directed.
• Maintain clerical functions and accurate documentation in EMR.

Skills

Bilingual in Spanish

EMR experience

Multitasking

Teamwork

Patient information collection

Education

High school diploma or GED

BLS certification (AHA)

Job description

Description

Northeast Health Center - 3908 Meadows Drive, Indianapolis, IN 46205

Pay starting at $20/hour

This position participates as a team member assisting back office medical staff with patient care services as directed by providers or clinic managers in the primary care clinics. The position exists to ensure smooth patient flow, gather and document information from patients such as vital signs and medical history, and clerical support to assist with the overall patient visit and experience. This position may also assist with other activities within the health center.

Patient Care

• Pre-calls patients for next day appointments.
• Assists with preparation of exam rooms, equipment, and medical records for visits.
• Rooms patients, and obtains vital signs from patients, and accurately documents vital signs in electronic medical record.
• Documents patient medical history in electronic medical record.
• Assists with the implementation of services provided to patients.
• Assists with patient support and care follow-up as directed.

Documentation/Clerical Functions

• Maintains files as directed and performs general office functions.
• Thoroughly and accurately documents patient information in electronic medical record.

When You'll Be Working

• Full-time
• Monday/Wednesday/Friday 8am-5pm, Tuesday 8am-1pm, Thursday 8am-8pm

Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager.

Who is HealthNet?

https://www.indyhealthnet.org/

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

Qualifications, Knowledge, Skills, Abilities

• Currently not sponsoring work visa.
• Requires high school diploma or GED.
• Requires Basic Life Support certification through the AHA.
• Requires ability to accurately collect patient information.
• Requires ability to ability to perform multiple tasks simultaneously.
• Requires excellent teamwork ability and maturity in interpersonal staff relationships.
• Requires strong interpersonal skills/abilities to relate to people with respect for their individuality and privacy.
• Requires computer experience utilizing Microsoft products as well as Electronic Medical Records.
• Requires flexibility to adjust to variations in the work environment.
• Requires experience working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
• Travel may be required.
• Bilingual in Spanish.

Physical Requirement

• Prolonged periods of sitting at a desk and working on a computer.
• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.

Why work for HealthNet?

• Competitive Compensation
• Medical, Dental, and Vision Plan
• Short-Term & Long-Term Disability
• Health Savings Account & Difference Card Available within certain medical plans
• Flexible Spending Account
• Life Insurance, AD&D
• Group Accident, Critical Illness & Hospital Indemnity
• Domestic Partner Leave
• Wellness Programs
• 401k Match
• Paid Time Off accumulates at start of employment and available to use.
• Tuition Reimbursement
• Employee Referral program

Fair Labor Standards Act Classification: Non Exempt

Equal Employment Opportunity

HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.