Primary Care Clinic Nurse Supervisor - LPN or RN

St Thomas Community Health Center; New Orleans (LA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

St. Thomas Community Health Center in New Orleans seeks a Licensed Practical Nurse (LPN) or Registered Nurse (RN) to serve as a clinical leader, mentor, and coordinator within our team-based primary care model.

You will supervise medical assistants, support provider needs, manage clinic flow, and lead population health outreach to the community. This leadership role focuses on team supervision, care coordination, and health system improvement, with loan repayment eligibility through HRSA Nurse

Qualifications

• Current and valid LPN or RN license in Louisiana.
• CPR/BLS certification.
• Experience supervising clinical support staff.
• Strong organizational and teaching skills.
• Experience with pediatric wellness care, immunizations.
• Comfort working with EHR systems and basic clinical data reports.

Responsibilities

• Lead and supervise Medical Assistants, ensuring adherence to workflows and patient care standards.
• Support provider needs and clinic flow, coordinating with staff.
• Engage with community and schools to promote health and wellness services.
• Identify care gaps using population health tools and payer reports; drive follow-up.
• Coordinate referrals and educate patients on device use and medications.
• Oversee vaccine, medication, and medical supply inventory; ensure proper storage.

Skills

Team leadership

Clinical mentoring

Organizational skills

Effective communication

Education

Louisiana LPN or RN license

CPR/BLS certification

Tools

EHR systems

Clinical data reports

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Location

St. Thomas Community Health Center - Columbia Parc - 3943 St. Bernard Ave, New Orleans, 70112

Department

Clinical Operations & Population Health

Reports To

Chief Nursing Officer

Job Type

Full-Time

Position Summary

St. Thomas CHC is seeking a Licensed Practical Nurse (LPN) or Registered Nurse (RN) to serve as a clinical leader, mentor, and coordinator within our team-based primary care model. This role is responsible for overseeing the daily activities of medical assistants (MAs), supporting provider needs, maintaining clinic flow, and playing a key role in population health outreach and community engagement. This is a leadership position focused on team supervision, care coordination, and health system improvement.

This is a competitive salary opportunity for LPNs, and may also appeal to early-career Registered Nurses who are passionate about community-based care and interested in potential loan repayment eligibility through the HRSA Nurse Corps Loan Repayment Program.

Key Responsibilities

Leadership & Medical Assistant Management

• Supervises and mentors medical assistants, ensuring adherence to workflows, documentation, and patient care standards.
• Supports optimization of provider support and clinic flow through coordination with clinic staff.
• Serves as a clinical resource and supports MA onboarding, training, and performance improvement in collaboration with Nursing Leadership.

Provider Support & Clinic Operations

• Facilitates smooth clinic operations by ensuring patients are prepared for visits, supporting follow-up coordination, and aligning preventive care needs.
• Helps maintain schedule efficiency by identifying and filling gaps in provider availability.

Community Engagement & Health Promotion

• Develop and maintain relationships with local schools and community organizations to provide access to physicals, vaccines, and wellness services.
• Participate in or coordinate school-based clinics, vaccine events, and other outreach efforts to extend care beyond the clinic walls.

Population Health & Preventive Outreach

• Use population health tools and payer reports to identify patients overdue for preventive or chronic care.
• Partner with health coaches and front desk staff to bring patients back into care.
• Help close care gaps and support quality measures for prevention and chronic conditions.
• Align outreach with insurance priorities like reducing ER use, increasing screenings, and meeting value-based care goals.
• Support ACO efforts through follow-up, quality tracking, and improved patient outcomes

Care Coordination & Patient Support

• Supports care teams by identifying patients in need of chronic condition support and facilitating appropriate referrals, including to health coaches.
• Educates patients on clinical devices (e.g., BP cuffs, glucometers, CGMs) and injectable medications to improve self-management.
• Promotes medication adherence through patient education and ongoing support.

Inventory & Equipment Oversight

• Oversee vaccine, medication, and medical supply inventory, ensuring timely reordering and proper storage.
• Monitor for and report broken or malfunctioning equipment, helping ensure a safe, well-equipped care environment.

Other Duties

• Attends nursing and general staff meetings as scheduled.
• Supports the policies and procedures of St. Thomas Community Health Centers and assists in policy review as requested.
• Demonstrates consistent and timely attendance
• Promotes positive and productive communication with clinic staff.
• Utilizes established communication channels and appropriate lines of authority for problem-solving.
• Assists in documentation of incidents and participates in safety and emergency preparedness drills.
• Performs other duties as requested by the Chief Nursing Officer and Medical Director.
• Maintains HIPAA compliance.

Qualifications

Required

• Current and valid LPN or RN license in (Louisiana)
• CPR/BLS certification
• Experience supervising or leading clinical support staff
• Strong organizational, communication, and teaching skills
• Strong experience with pediatric wellness care, immunization schedule and administering immunizations
• Experience with adult heatlh maintenance care and preventive immunizations
• Comfort working with EHR systems and basic clinical data reports

Preferred

• Background in community or public health settings
• Familiarity with population health tools, ACO participation, or value-based care initiatives
• Bilingual or culturally responsive communication skills

Work Environment & Schedule

• Clinic-based, Monday-Friday, with some Saturdays and community or school-based events
• Team-oriented, collaborative, and mission-driven workplace culture
• Involves both administrative and clinical oversight responsibilities

Benefits

• Competitive salary commensurate with licensure and experience
• Full benefits package (medical, dental, vision, PTO, holidays)
• Professional development opportunities
• A strong culture of mentorship, teamwork, and service to the community

St. Thomas Community Health Center is an equal opportunity employer dedicated to providing high-quality, inclusive care and improving the health of our community through prevention, outreach, and teamwork.