Primary Care Assistant-MA (St. Clair)

mercy; Washington (MO); On-site; USD 25,000 - 39,000; Full time

Job summary

Mercy is seeking a Primary Care Patient Advanced Certified Medical Assistant to support providers in a fast-paced outpatient setting. The role focuses on patient-centered care, documentation, and teamwork to improve quality outcomes.

Candidate should have a high school diploma, MA certification, and BLS where applicable; MA Clinic Academy training is required for new hires. Mercy emphasizes compassionate care and ongoing professional growth.

Qualifications

• High school diploma or equivalent required.
• New hire must attend MA Clinic Academy training.
• Maintain active MA certification.
• For hospital outpatient: BLS certification required.
• Preferred: graduate from an accredited Medical Assistant program.
• Preferred: 1 year outpatient experience.
• Advanced MA competencies for Advanced Certified Medical Assistant track.

Skills

Communication

Interpersonal skills

EHR proficiency

Multitasking

Outpatient care

Patient-centered care

Cultural competence

Education

High school diploma or equivalent

MA Clinic Academy training

MA certification

BLS certification

Tools

EHR software

Medical equipment

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Advanced Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Advanced Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies .

Certification

• Must actively maintain MA certification.

Additional minimum requirement(s) only for Hospital Outpatient Departments

• Certification(s): BLS (Basic Life Support)

Preferred Requirements

• Education: Education Graduate from an accredited Medical Assistant program.
• Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.
• Additional preferred requirement(s) for non-HOD Clinics: Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:AWV questionnaire and documentationThorough Medication ReconciliationClosing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)Blood Pressure Recheck for patients with elevated initial blood pressure readingCompletion of Patient Experience Conversation

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.