Pricing Operations Specialist

Family Dollar; Chesapeake (VA); On-site; USD 52,000 - 60,000; Full time

Job summary

Family Dollar is seeking a Pricing Operations specialist to manage day-to-day execution accuracy and coordinate pricing changes across multiple channels. You will oversee events such as Mark-Ups, Cancellations, and Promotions, ensuring 100% pricing accuracy and on-time delivery.

The role requires collaborating with Merchandising, Marketing, Store Ops, IT, and Visual teams to translate pricing processes into actionable insights and clear communications.

Qualifications

• Bachelor’s degree from four-year college or university.
• 1–3+ years of experience in Pricing Operations, Retail Operations, Business Systems, or a related field within a high-volume, fast‑paced environment; pricing execution a plus.

Responsibilities

• Manage the Pricing Workflow and systems execution from internal partners, including RMS setup, validation, conflict management, and final approvals.
• Participate in weekly Business Rhythm Meetings with Merchant Teams for updates, insights, and guidance on pricing execution and impacts.
• Partner cross-functionally with Merchandising, Category Managers, Visual Merchandising, Marketing, Store Operations, and IT to ensure alignment and execution of pricing initiatives.
• Research and resolve pricing issues reported by stores or system reports, providing timely solutions.
• Provide fact-based guidance to Buyers when resolving issues.
• Maintain 100% accuracy for all pricing events; manage large SKU/Store records.
• Audit pricing event details for accuracy to protect profitability and customer perception.
• Develop and deliver PowerPoint presentations to communicate pricing execution processes.

Skills

Pricing operations

Cross-functional collaboration

Root cause analysis

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

General Summary: This position is responsible for managing the day‑to‑day execution accuracy, and coordination of Supplier Cost and Retail changes after initial SKU creation within the Pricing Operations Team. Role oversees complex, high volume pricing initiatives including Mark‑Ups, Mark‑Up Cancellations, Clearances, Temporary Price Reductions, and Promotional pricing and offers for all SKUs (Basic, DSD, and Fashion) within a designated Line of Business or group of Categories for the company. Operating at the center of multiple cross‑functional workflows, this role ensures seamless execution of pricing strategies at the store level by partnering across Merchandising, Marketing, Store Operations, IT, and Visual teams. Success requires strong project management discipline, including timeline ownership, risk mitigation, stakeholder alignment, and execution oversight, with a consistent focus on achieving 100% pricing accuracy and on‑time delivery.

Additionally, this position plays a key role in translating complex pricing processes into clear, actionable insights, including presenting pricing workflows, and updates to both small and large audiences.

Principal Duties & Responsibilities

• Manage the Pricing Workflow and systems execution where all pricing-related events are submitted from internal business partners. This includes set-up in RMS, validation, conflict management, and final approvals for the events.
• Participate in weekly Business Rhythm Meetings with the Merchant Teams providing updates, insights, and guidance on pricing execution and impacts.
• Partner cross-functionally with Merchant teams, Category Managers, Visual Merchandising, Marketing, Store Operations, and IT to ensure alignment and successful execution of pricing initiatives.
• Research and resolve pricing issues as reported by stores and/or system-generated reports, providing timely and effective solutions.
• Provide fact-based guidance to the Buyers when working through issues.
• Responsible for maintaining 100% accuracy for all pricing events. Monthly SKU/Store records may exceed 25M.
• Audit pricing event details for 100% accuracy. This is critical in protecting profitability, price perception and integrity to Family Dollar and its customers.
• Write weekly store communications for all pricing events to be distributed to all stores.
• Manage to all pricing deadlines to ensure Service Level Agreements are met.
• Manage Store Closing retail uploads with third party service
• Maintain Store Zone Assignments across multiple Zone Groups including validation and auditing for 100% accuracy
• Manage and execute DSD Cost and /or Retail uploads (Beer & Wine, Dairy, Bread, and Tobacco)
• Manage Weekly New Store Grand Opening promotional pricing events
• Maintain SKU Detail Files for all pricing events (PPCs, CPCs, CBPs, TPRs, and Promotions)
• Participate in testing of promotional events to validate execution and identify opportunities for improvement
• Develop and deliver professional PowerPoint presentations to communicate pricing execution process and system execution.
• Contribute to special projects, ad hoc analysis, and continuous improvement initiatives related to pricing and promotions.
• Other duties as assigned

Position Requirements

• Office work environment,40+ work hours per week
• Ability to prioritize and manage to timelines
• Ability to work cross-functionally and maintain effective relationships with Buyers, Visual Merchandising, Marketing, IT, Store Ops and Management
• Ability to work independently and adapt to changing work priorities
• Proficient with verbal and written communication skills
• Proficient in root cause analysis

Minimum Requirements

Education: Bachelor’s degree from four-year college or university

Experience: 1–3+ years of experience in Pricing Operations, Retail Operations, Business Systems, or a related field within a high-volume, fast‑paced environment; specific experience in pricing execution a plus.

Job Related Skills: Computer Skills: High proficiency with Microsoft Office (Excel, Word, and PowerPoint)

Projected Salary Range: $52,000-$60,000

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Merchant Services

Family Dollar