Pricing & Contract Operations Specialist

Datavant; Atlanta (GA); On-site; USD 28,000 - 33,000; Full time

Job summary

Datavant seeks a Pricing & Contract Operations Analyst to review customer contracts, interpret pricing structures, and ensure accurate translation into enterprise systems and billing processes. You will validate pricing against contracts, configure customer accounts across CRM/ERP/billing systems, and resolve discrepancies to prevent revenue leakage.

The role partners with Sales, Client Success, Finance, Billing, Accounting, IT, and Operations and requires strong attention to detail, analytical

Qualifications

• Bachelor’s degree in business, Finance, Accounting, Healthcare Administration, or a related field preferred; equivalent relevant experience considered.
• 2–4 years of experience in pricing, contract administration, billing, revenue operations, customer implementation, or a related operational role.
• Experience reviewing contracts or pricing schedules and translating requirements into system or account setup.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Working knowledge of billing processes, pricing administration, and account reconciliation.
• Ability to independently manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including intermediate to advanced Excel skills.

Responsibilities

• Review customer contracts and amendments to interpret pricing structures, billing terms, rate schedules, and account requirements.
• Validate pricing and setup requests against executed contracts and resolve discrepancies prior to implementation.
• Create and maintain customer accounts, projects, pricing, and payer sites across applicable enterprise systems.
• Configure and maintain pricing, rates, and account information across CRM, ERP, billing, and financial systems.
• Ensure pricing and account information is accurate and consistent across systems to support accurate billing.
• Support new customer implementations, contract amendments, annual pricing adjustments, and ongoing account changes.
• Research and resolve pricing and billing discrepancies, including incorrect rates, account setup issues, and contract-to-system inconsistencies.
• Partner with Sales, Client Success, Finance, Billing, Accounting, IT, and Operations to clarify requirements and resolve pricing or setup issues.
• Manage pricing and account setup requests while balancing multiple priorities and implementation deadlines.
• Maintain appropriate contract, pricing, and account setup documentation.
• Identify opportunities to improve pricing controls, account setup processes, and system workflows.

Skills

Analytical thinking

Attention to detail

Communication skills

Multi-priority management

Education

Bachelor's degree in business/finance/healthcare administration

Tools

Salesforce

NetSuite

Job description

Datavant seeks a Pricing & Contract Operations Analyst to review customer contracts, interpret pricing structures, and ensure accurate translation into enterprise systems and billing processes. You will validate pricing against contracts, configure customer accounts across CRM/ERP/billing systems, and resolve discrepancies to prevent revenue leakage.

The role partners with Sales, Client Success, Finance, Billing, Accounting, IT, and Operations and requires strong attention to detail, analytical