Pricing Clerk

WinCo Foods; Spokane (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Tuition support

Job summary

WinCo Foods in Spokane, WA is hiring a pricing and customer service associate responsible for maintaining accurate store pricing and reporting competitive prices. You will provide friendly service to internal and external customers by phone, email, and in person, and you may drive to nearby stores to gather pricing data.

Engage with vendors, verify coupon discounts, and update shelf tags while operating data entry tasks and a handheld scanner.

Qualifications

• High School Diploma or equivalent.
• Experience operating handheld devices and 10-key input.
• Excellent verbal interpersonal communication with coworkers and customers.

Responsibilities

• Welcomes, engages, serves and thanks customers with a friendly attitude.
• Maintains pricing accuracy and updates shelf tags and coupons.
• Performs price comparison checks at competitors' stores as needed.
• Conducts data entry to update pricing information and reports discrepancies.
• Works varied hours in a 24/7 operation, including nights and weekends.

Skills

Customer service

Verbal communication

Data entry

Multitasking

Attention to detail

Education

High School Diploma

Tools

Handheld scanner

POS system

Computer terminals

Job description

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Job Summary

Accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.

Typical Duties And Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
• Maintains store pricing accuracy and compliance within company goals throughout the store. Verifies information with use of provided equipment makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies retail pricing personnel with discrepancies, updates status of items as changes occur and general “trouble shooting”.
• Verifies and maintains accuracy of in store coupon discounts and specials.
• Researches and resolves pricing and information discrepancies.
• Performs "comp checks" by driving to competitor stores and checking prices of other stores; enters data, writes data, reads reports, transmits data by computer, etc.
• Makes signs and shelf tags as needed.
• Performs other duties as assigned or needed.

Requirements

Education:

• High School Diploma or equivalent

Experience

• Operating a handheld device, performing 10 key by touch, and using computer terminals.
• Performing organizational skills.
• Demonstrating excellent verbal inter‑personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel, vendors and other customers.
• Using sound judgment and mental alertness to make and be accountable for decisions.
• Must be dependable and demonstrate initiative.

Ability To

• Consistently provide friendly and engaging customer service to internal and external customers.
• Coordinate vendor direct store delivery (DSD) deals.
• Work varied hours primarily between the hours of 2:00 am to 4:00 pm in a 24/7 operation; including night, weekends and holidays.
• Safely and efficiently drive to local competitor stores to gather pricing information.
• Demonstrate initiative and self‑direction to perform a variety of simultaneous skills (multi‑tasking).
• Prioritize, delegate, direct and organize tasks while meeting strict deadlines.
• Communicate (hearing and speech) with customers and provide customer service while on the floor.
• Perform all tasks with integrity and extreme confidentiality.
• Reach, climb, balance, stoop and bend for the placement, removal and adjustment of tags and signs.
• Visually read reports, computer screen, etc.
• Remember various codes and understand/perform duties related to the scanning system.
• Climb stairs.
• Lift 10 lbs. occasionally.
• In the state of Montana there is no minimum age. Must be 18 years of age or older in all other states.
• Perform primary duties with efficiency and accuracy.

Additional Requirements

• Food Handlers Certification (Per State Laws).
• Acceptable Department of Motor Vehicles driving record.

Machines And Equipment Operated

• Office machines (e.g., copy machine, keyboard, computer terminal, telephone, computer printer, sign printer, Handheld Scanning Device, etc.).

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

EEO/Inclusivity

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.

Pay Range

USD $17.28 - USD $24.16 /Hr.