Pricing Clerk

WinCo Foods; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee stock ownership plan (ESOP)

Job summary

WinCo Foods is seeking a team-oriented associate responsible for ensuring store pricing accuracy and delivering friendly customer service. The role involves using handheld devices, updating shelf tags, and verifying discount information across a 24/7 operation.

Responsibilities include processing price checks, researching discrepancies, and performing related tasks to support stock and pricing integrity. The position requires a High School Diploma or equivalent and strong communication skills.

Qualifications

• High School Diploma or equivalent.
• Experience with customer service in a retail environment is preferred.
• Ability to operate a handheld device and data-entry at a fast pace.

Responsibilities

• Welcome, engage, and thank customers while maintaining a friendly service attitude.
• Maintain pricing accuracy and update shelf tags as needed.
• Verify coupon discounts and store pricing; resolve discrepancies.
• Conduct compare checks at competitor stores and report findings.
• Assist with creating signs and shelf tags; perform other duties as assigned.

Skills

Customer service

Pricing accuracy

Data entry

Verbal communication

Education

High School Diploma or equivalent

Tools

Handheld device

POS terminals

Job description

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Job Summary

Accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work.

Typical Duties And Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
• Maintains store pricing accuracy and compliance within company goals throughout the store. Verifies information with use of provided equipment makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies retail pricing personnel with discrepancies, updates status of items as changes occur and general "trouble shooting".
• Verifies and maintains accuracy of in store coupon discounts and specials.
• Researches and resolves pricing and information discrepancies.
• Performs "comp checks" by driving to competitor stores and checking prices of other stores; enters data, writes data, reads reports, transmits data by computer, etc.
• Makes signs and shelf tags as needed.
• Performs other duties as assigned or needed.

Education

• High School Diploma or equivalent

Experience

• Operating a handheld device, performing 10 key by touch, and using computer terminals.
• Performing organizational skills.
• Demonstrating excellent verbal inter-personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel, vendors and other customers.
• Using sound judgment and mental alertness to make and be accountable for decisions.
• Must be dependable and demonstrate initiative.

Ability To

• Consistently provide friendly and engaging customer service to internal and external customers.
• Coordinate vendor direct store delivery (DSD) deals.
• Work varied hours primarily between the hours of 2:00 am to 4:00 pm in a 24/7 operation; including night, weekends and holidays.
• Safely