Preventative Maintenance Field Technician

Gregory Poole; Richmond (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Gregory Poole Equipment Company is seeking a Field Service Technician to independently perform Planned Maintenance on material handling equipment in the Richmond, VA area. You will identify potential failures, perform safety inspections, and communicate results to customers.

The role requires at least two years of mechanical experience with similar equipment, a high school diploma or GED, and the ability to drive to customer sites.

Qualifications

• High school diploma or GED required.
• Minimum two years of mechanical experience with forklift brands (Hyster, Yale, Caterpillar, Mitsubishi, Crown, Clark) or similar.
• Ability to operate field service vehicle and drive to customer locations.
• Must have valid driver's license and acceptable driving record; CDL may be required.
• Ability to read manuals and write repair work orders.

Responsibilities

• Load service truck with parts and equipment for Planned Maintenance.
• Use lift trucks, hoists, and other aides to move parts.
• Perform all safety checks per procedures.
• Identify potential failures of machine components and report results to the customer.
• Complete warranty paperwork and document repairs in records systems.
• Calibrate equipment and train operators as necessary.

Skills

Mechanical aptitude

Manual dexterity

Communication skills

Safety awareness

Education

High school diploma or GED

Tools

Hand tools

Power tools

Test instruments

Job description

PRIMARY FUNCTION:

The primary function of this position is to independently perform Planned Maintenance on material handling equipment to the customer’s satisfaction while in the field. Identify potential failures of machine components. Perform all safety inspections and operator check list in accordenace to policy. Communicate with the customer on the results.

ESSENTIAL DUTIES:

• Load service truck with parts & equipment needed for Planned Maintenance to material handling equipment.
• Use lift trucks, hoist on truck, & other aides to lift or move parts into position to be serviced.
• Perform all necessary safety checks on the equipment per procedures & policy.
• Use miscellaneous resources & computers to reference parts, get information about parts & enter data into record systems.
• Use hand & power tools to disassemble/re assemble parts or equipment, drains fluids into tubs, cleans parts with rags, cleaners.
• Climb up onto, under, & into vehicles, uses hand & power tools to disassemble/re assemble: sheet metal, engines, transmissions, fuel systems, & other parts or equipment.
• Use meters, measuring devices, & computers to test & recalibrate equipment, trains operators when necessary, completes warranty paperwork.
• Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.

MINIMUM REQUIREMENTS:

Education:

Must have a high school education or GED.

Work Experience:

Two years of mechanical experience with at least two years of experience on Hyster, Yale, Caterpillar, Mitsubishi, Crown, Clark or other similar equipment.

Physical:

Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs. Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports. Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 95 pounds, as well as use mechanical hoist for heavier parts.

Other:

Must be able to effectively write repair activities on customer work orders. Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems. Should have exposure to P.C. base equipment and parts information; Can work independently with minimal supervision. Ability to effectively communicate promoting good customer service.

Field Activity- Must be able to daily operate a service vehicle and drive for extended periods to reach customer’s locations. Must be able to effectively communicate using telephones to receive instructions and to provide service information.

Additional: Field activities require a valid state drivers license (obtain within 30 days of hire a valid license within the state of GPLS’s operation) AND posses a safe driving record, as outlined in our GPLS Motor Vehicle Policy. Some vehicles may require having or obtaining a valid Commercial Drivers License (CDL).

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.