Presuit Secretary

Morgan & Morgan, P.A.; Raleigh (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking an Administrative Assistant to support pre-litigation activities. You will assist with case management tasks, medical documents, and communications with insurers.

The role emphasizes organization, accuracy, and collaboration with attorneys and staff across departments to ensure smooth workflows. Full-time position with competitive benefits.

Qualifications

• High school diploma or GED required.
• 1–2 years of administrative or similar experience, preferably in a law firm.
• Strong organization and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and databases; typing 35+ wpm.

Responsibilities

• Request medical bills and records.
• Submit requests via Shared Services for coverage verification.
• Send intro letters per New File Open Checklist.
• Request PD estimates and send PD letters.
• Call insurance companies to obtain claim numbers and verify limits.
• Send No Longer Representing letters after turndown approval.
• Balance verifications from medical providers and liens.
• Request checks from accounting to pay.
• Assemble demand packet PDF.

Skills

Administrative support

Communication skills

Microsoft Office

Typing 35 wpm

Education

High school diploma or GED

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

This role will work closely with a Case Manager on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Compensation for this role is $20 per hour.

Responsibilities

• Request Medical Bills and Records
• Submit request via Shared Services for coverage verification.
• Send Intro Letters tasked by "New File Open Checklist"
• Request PIP Log, Health Insurance Lien Letters, Bill PIP Letters, PIP
• Applications, Request PD Estimate & Send PD Letter
• Call insurance companies to get claim numbers, confirm verbal limits and follow up on
• Once the Turndown is approved send via fax, email, mail No Longer Representing letters
• Balance Verifications from Medical Providers, Health Ins. & Work Comp Liens
• Request checks from accounting to pay
• Demands Checklist- Gathering all necessary documents for demand and merging into
• Put together demand Packet PDF
• Mail Final Pay Letters to all Med Providers/Lien Holders
• Mail Proceeds check (if application) and mail DCD Checks
• Scanning documents into case management system
• Checking Docufree mail
• Communication to client when required by staff to obtain updates for the
• Required to save all faxes sent and received with appropriate title.
• Mail out Government Letters
• Assist case managers and attorneys with organizing, client files in Litify
• Complete check requests for medical records, accident reports, driving records, and vehicle ownership and submit for processing.
• Perform general administrative office duties as needed.
• Assist with other tasks as requested by the attorney or case staff
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or GED
• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

#LI-EM1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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