President, U.S. National Accounts

Zurich North America; Dallas (TX); Hybrid; USD 385,000 - 674,000; Full time

Job summary

Zurich North America seeks a market-facing executive to serve as President, U.S. National Accounts, overseeing a large, dispersed team focused on strategic growth and profitability across national accounts.

The role emphasizes underwriting excellence, broker relations, and delivering exceptional customer outcomes while driving innovation and enterprise-wide transformation. Travel to offices nationwide is required.

Qualifications

• Bachelor's degree and 15+ years of leadership experience in commercial insurance.
• Five or more years of senior executive leadership experience.
• Deep Commercial Property and Casualty expertise, including complex national accounts.

Responsibilities

• Provide strategic and operational leadership for Zurich's U.S. National Accounts to drive profitable growth.
• Evolve customer propositions for multinational programs and single-parent captives to strengthen market position.
• Set underwriting, financial, and operational objectives safeguarding profitability and portfolio performance.
• Monitor market trends, competitive dynamics, and emerging risks to inform strategic decisions.
• Partner with executives to champion transformation and cross-sell to enhance organizational effectiveness.
• Strengthen broker, client, and distribution relationships to improve retention and growth.

Skills

Leadership

Strategic thinking

Communication

Negotiation

Education

Bachelor's degree

Job description

Zurich U.S. is seeking an accomplished, market-facing executive to serve as President, U.S. National Accounts, a highly influential leadership role responsible for strengthening Zurich's position in the national accounts segment through strategy, growth, profitability, customer experience, talent, and operational performance. Leading a large, geographically dispersed organization, this executive will drive and evolve Zurich's propositions for complex commercial customers, including multinational produced business and single parent captives, through deep property and casualty expertise, strong broker and client relationships, underwriting excellence, operational effectiveness, and market-leading talent. As a member of the U.S. Executive Leadership Team, the President will set business strategy, execute against financial and operational objectives, safeguard profitability, and lead from the front with a high-performance culture focused on customer outcomes, innovation, accountability, and disciplined execution. Reporting directly to the U.S. Chief Executive Officer, the President will collaborate closely with executive leaders across Zurich's global network and serve as a key partner in advancing the company's strategic objectives. The preferred location is a Zurich office within the United States, with domestic and international travel required. The U.S. National Accounts organization includes approximately 400 employees across Property and Casualty, positioned nationwide with concentrations in major U.S. business hubs. The combined Property and Casualty portfolio is approximately $2.7 billion.

Key Responsibilities

• Provide strategic, financial, and operational leadership for Zurich's U.S. National Accounts business, driving profitable growth, long-term portfolio performance, and continued leadership in the national accounts segment.
• Drive and evolve customer propositions across the National Accounts portfolio, including multinational produced business and single parent captives, to strengthen market position, enhance customer value, and support Zurich's global growth ambitions.
• Establish underwriting, financial, and operational objectives that safeguard sustainable profitability and require swift, deliberate action when portfolio performance or market conditions demand it.
• Monitor market developments, competitive dynamics, economic trends, and emerging risks to identify opportunities and inform strategic decision-making.
• Partner with executive leadership to champion transformation and enterprise-wide priorities, including cross-selling, that enhance organizational effectiveness and business performance.
• Strengthen relationships with key brokers, clients, distribution partners, regulators, and industry stakeholders to deepen market relevance, improve retention, and drive profitable growth.
• Work across underwriting, claims, distribution, finance, operations, and risk management to deliver an exceptional customer experience and maximize business outcomes.
• Lead portfolio management and underwriting governance, ensuring alignment with risk appetite, capital management objectives, and enterprise strategy.
• Drive innovation and modernization to position Zurich as a recognized leader in the evolving commercial insurance marketplace.
• Evaluate portfolio, agency, and distribution performance and implement targeted actions to improve profitability, retention, and growth.
• Build, develop, and inspire a high-performing leadership team while fostering a culture of accountability, inclusion, partnership, and excellence.
• Serve as a visible, lead-from-the-front ambassador for Zurich with clients, brokers, industry associations, and marketplace leaders.

Basic Qualifications

• Bachelor's degree and 15 or more years of experience in underwriting, distribution, market-facing, or related leadership roles within commercial insurance. AND
• Five or more years of senior executive leadership experience.
• Demonstrated business-unit leadership with significant financial accountability.
• Deep Commercial Property and Casualty expertise, including experience with complex national account risks.

Preferred Qualifications

• Proven success leading a large-scale commercial insurance business with substantial P&L responsibility and accountability for sustainable, profitable growth.
• Deep expertise across Large Property, Large Casualty, National Accounts, multinational programs, and captive solutions, including single parent captives.
• Recognized industry leadership and established relationships across broker, client, captive, and carrier communities.
• Demonstrated ability to lead organizations through growth, transformation, and evolving market conditions.
• Strong understanding of global insurance markets, multinational programs, and regulatory environments.
• Strategic, forward-thinking, and externally visible leadership with the ability to translate market insight into decisive action, differentiated propositions, and profitable business strategies.
• Exceptional executive presence with experience engaging boards of directors, C-suite executives, and senior stakeholders.
• Outstanding communication, influence, negotiation, and relationship-building capabilities.
• Proven success attracting, developing, and retaining top talent while building diverse, high-performing teams.
• Innovative and visionary leadership that challenges conventional thinking, embraces change, and inspires organizational excellence.

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply - your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed salary range for this position is $385,100.00 to $673,900.00. In addition, this role is eligible for an annual short-term incentive opportunity of 50% and participation in Zurich's long-term incentive program.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code

• 1033.

Location(s): AM - New York, AM - Atlanta, AM - Chicago, AM - Dallas, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No