Prescription Case Manager: Patient Care & Coordination

Medrhythms; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Meaningful work on a life-changing product

Opportunity for growth

Generous paid time off

Supportive team environment

Job summary

Medrhythms, located in Portland, Oregon, is seeking a detail-oriented Clinical Case Manager to support patients and healthcare providers by coordinating prescription services. This full-time position requires strong organizational and communication skills, as well as a commitment to compliance and patient experience.

The ideal candidate will manage prescriptions, facilitate communication with healthcare providers, and maintain documentation accuracy. The role offers meaningful work with opportunities for career growth within a supportive team environment.

Qualifications

• Experience in the healthcare or pharmaceutical industry, with knowledge of regulatory compliance.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Case-manage prescriptions from intake to completion.
• Contact healthcare providers to request missing information.
• Enter patient information into the CRM system.
• Prepare and send communications as needed.

Skills

Strong organizational skills

Problem-solving skills

Written communication skills

Verbal communication skills

Proficiency in Google Suite or Microsoft Office

Experience with CRM systems

Ability to handle sensitive information

Experience in healthcare or pharmaceutical industry

Customer service software experience

Adaptability in a fast-paced environment

Tools

Salesforce

Google Suite

Microsoft Office

Job description

Medrhythms, located in Portland, Oregon, is seeking a detail-oriented Clinical Case Manager to support patients and healthcare providers by coordinating prescription services. This full-time position requires strong organizational and communication skills, as well as a commitment to compliance and patient experience.

The ideal candidate will manage prescriptions, facilitate communication with healthcare providers, and maintain documentation accuracy. The role offers meaningful work with opportunities for career growth within a supportive team environment.