Presales Solutions Engineer - Email Security

SHI International; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Diversity commitment

Career growth opportunities

Health & wellness benefits

Modern facilities or remote work setup

Job summary

SHI International is seeking a Pre-Sales Cybersecurity Solutions Engineer to design, position, and articulate cybersecurity solutions across modern enterprise, hybrid, and cloud environments. This role emphasizes translating complex security concepts into business outcomes and requires collaboration with sales and technology partners.

The position is remote, based in the West region of the United States, and involves leading technical discovery, PoCs, demonstrations, and documentation for

Qualifications

• Experience with security frameworks such as NIST, HITRUST, and CIS.
• Strong email security knowledge: phishing, BEC, SEG, API-based security, DLP, and APT.
• Able to communicate and sell complex technical products by understanding customer needs and articulating value.
• Expertise in email security vendors such as Proofpoint, Mimecast, Abnormal, and related platforms.

Responsibilities

• Lead technical discovery sessions to understand customer goals, security challenges, and environments.
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
• Demonstrates expertise in email security environments and develops high-level architectures, proposals, and supporting documentation.
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
• Support product demonstrations, whiteboard sessions, and technical briefings.
• Collaborate with technology partners and vendors to validate and refine proposed solutions.
• Assist with pre‑sales PoC efforts to validate technical fitness and business value.
• Provide technical enablement and security-focused training to internal sales teams.
• Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.

Skills

Security frameworks

Email security technologies

Communication & sales

Email security vendors

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Pre‑Sales Cybersecurity Solutions Engineer is a customer‑facing security professional who provides consultative technical support to customers and internal sales teams. This role focuses on designing, positioning, and articulating cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments.

The ideal candidate combines strong technical depth with the ability to translate complex security concepts into clear, business‑relevant outcomes. This is a remote position required to reside in the West region of the US as required for business needs and as determined by SHI management.

Role Description

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
• Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation.
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
• Support product demonstrations, whiteboard sessions, and technical briefings.
• Collaborate with technology partners and vendors to validate and refine proposed solutions.
• Assist with pre‑sales proof‑of‑concept (PoC) efforts to validate technical fitness and business value.
• Provide technical enablement and security-focused training to internal sales teams.
• Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.

Behaviors and Competencies

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
• Detail‑Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow‑Up: Can proactively identify tasks that require follow‑up, initiate necessary actions, and contribute to efficient workflow management.
• Problem‑Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

Skill Level Requirements

• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
• Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry‑leading vendors, with exposure to broader data security platforms.

Other Requirements

3 + years of experience in cybersecurity, pre‑sales engineering, or solutions architectu